This full-time Medical Assistant position supports physicians and the practice manager in a Penn Medicine OBGYN practice, focusing on patient-centered care and contributing to high patient satisfaction. The role involves direct patient care through preparation, interviewing, technical tasks, and communication with patients and their families.
Responsibilities
Promptly room patients, using EMR to alert the provider that the patient is ready
Review past medical, surgical, family, smoking history, allergies, and medications
Note corrections in EMR and medication refills needed for the physician to review
Initiate self-management goal setting where appropriate
Obtain patient's vital signs and document in EMR
Prepare chart for patient visit
Understand insurance restrictions for lab work, referral needs, precertification requirements, etc.
Observe patient condition and communicate any abnormal data or changes to the provider
Assist patients as needed with walking, transfers, dressing, undressing, and preparing for the exam
Remain in the exam room when necessary/requested
Obtain specimens for testing if applicable (including performing phlebotomy and anterior nares nasal swab collections)
Perform laboratory and screening tests
Record results in EMR and reconcile with logs where appropriate
Document and report findings to providers
Perform all quality controls as per Point of Care Testing guidelines
Prepare specimens for transport as necessary
Perform EKGs and other outpatient screening tests as per MD order and after properly preparing the patient
Accurately document results in EMR
Assist with minor surgical procedures by handing instruments, maintaining a sterile field, positioning the patient, and other duties within the scope of responsibility
Function as a witness for procedural consents if required
Respond appropriately to emergency/code situations
Demonstrate competence in the observation, treatment, and care of specific patients served in that practice, whose ages may range from neonate to geriatric
Administer prescribed medications, give injections and vaccines, and read PPD results, under the direction of the provider/orders and document in EMR (for Clinical Care Associates MAs, if applicable as per regulatory guidelines)
Provide responsive and proactive telephonic patient care, including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services
Obtain and scan documents as appropriate and required for visits: test results, faxes, reports, notes, referrals, etc.
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Tailored applications submitted
Complete medical forms and other clinical requests for information as appropriate and required
Prepare and send patient correspondence as required
Assist nursing staff with the maintenance of patient education materials, as needed
Promptly perform call-backs as directed by the provider, giving patients information within their scope of practice (for Clinical Care Associates MAs)
Provide patients with follow-up care instructions
Adhere to universal body fluids precautions and infection control policies
Dispose of infectious waste properly
Promote infection control by using appropriate hand washing techniques
Ensure that patient care areas are kept neat, orderly, well stocked, and properly prepared
Clean, disinfect, and sterilize instruments and equipment according to protocols
Check that instruments and equipment are in proper working order
Notify Supervisor of malfunctions
About the Company
Penn Medicine is a leading academic medical center dedicated to providing high-level patient care, conducting innovative research, and educating future leaders in medicine. It fosters collaboration among clinical, technical, and business professionals across various disciplines.
Penn Medicine's mission is to advance knowledge and improve health through research, patient care, and the education of trainees in an inclusive culture that embraces diversity, fosters innovation, stimulates critical thinking, supports lifelong learning, and sustains our legacy of excellence.
