About This Role
This medical assistant role coordinates the examination, treatment, and healthcare planning for patients under the direction of a healthcare provider. It involves assisting with various office functions to support patient care and office operations, following established protocols, policies, procedures, and standardized workflows.
Responsibilities
- Assist in the coordination of patient care under the supervision of the healthcare provider using a team-based approach
- Prepare and room patients within the clinical practice setting according to standardized workflows
- Accurately obtain patient vital signs, document patient information, patient history, tobacco, and medication screening
- Assist in the administration of depression screening tools
- Complete annual wellness visit screenings
- Review, update, and screen medication list in the EHR
- Review social history with patient and update record
- Pend/"cue up" orders for required age-appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols
- Perform back office testing following approved AHN protocols and policies
- Assist providers with examination and procedures
- Serve as a scribe with additional training
- Provide follow-up with patients at designated intervals via patient's preferred method (telephone, electronic, written) in accordance with provider instructions
- Notify patients of test results under the direction of provider in a timely manner
- Prepare exam room for patient visit
- Ensure adequate inventory of medical supplies
- Ensure all patient treatment areas are at all times stocked with the appropriate supplies using established inventory standards
- Clean and sterilize instruments per established AHN approved policy and manufacturer's guidelines
- Accurately perform lab controls and equipment checks as assigned
- Administer and accurately document medications in accordance with policy and safe practice
- Document accurately in the electronic health record (EHR) according to established standards and workflows
- Accurately perform clerical office functions and other duties as assigned
- May require floating/travel between physician office locations
Requirements
- High School / GED or completion of a Medical Assistant Program
- Employees who have graduated from a medical assistant program within five years OR proof of one year of work experience as a medical assistant in the last three years must complete certification training and/or attempt testing within 30 days of hire and must obtain certification within 120 days of hire
