Medical Assistant

About This Role

Assisting in the examination and treatment of patients under the direction of a physician or designee is the core of this role. The Medical Assistant will perform essential clinical and administrative tasks to support patient care and maintain an orderly work environment.

Responsibilities

• Interview patients and measure vital signs and other pertinent information as required by department
• Record information in patients' medical records
• Prepare treatment rooms and patients for examination
• Assist clinician with care of the patient
• Inventory, order, and replenish medical supplies and materials
• Give treatments and perform routine laboratory tests as required by department
• Schedule appointments, perform clinical tasks, and complete appropriate forms as required by department
• Administer medications, including injections (may be responsible for)
• Clean, process, sterilize, and check instruments (may be responsible for)
• Perform computer data entry functions
• Perform clinical/technical skills specific to the department
• Practice customer service standards as defined by the Medical Center and specified department
• Anticipate customer needs, take proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved
• Promptly respond to alarms and patient requests
• Facilitate customers' ability to utilize resources
• Assure a clean, orderly, and functional work environment
• Act as an effective team member who is flexible, cooperative, and willing to assist others
• Manage difficult or conflict situations constructively and seek appropriate assistance
• Take accountability for own actions
• Act as a resource and mentor to new employees, students, and other team members
• Actively participate in departmental professional development activities
• Adhere to Attendance Policy
• Support a collaborative labor-management partnership environment

Requirements

• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship
• High School Diploma/GED
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California
• Basic Life Support certification
• Ability to read, write, and comprehend medical information
• Ability to effectively present information, both verbal and written
• Must be willing to work in a Labor Management Partnership environment
• Demonstrated ability to use personal computer