Mechanical Engineer, Serviceability

About This Role

This is an opportunity to join a rapidly expanding, world-class organization that develops and scales service and commissioning hardware and processes for global energy storage and charging solutions. This role suits a skilled and motivated individual who will collaborate with design, process, and field teams to resolve servicing pain points and drive improvements in the EV fast charging and commercial energy storage industries.

Responsibilities

• Collaborate and communicate with product design, process engineers, and field service teams via program management to reduce pain points in servicing the product
• Own resolution of key pain points and the propagation of engineered solutions between the engineering and field service teams
• Develop and communicate the cost of service for design decisions via data analysis/modeling, ROI calculations, trials, and field audits
• Own service tracking software standards for accurate tracking of work completed
• Create new procedures for improving service time, safety, and service experience for current and next-generation Tesla energy products

Requirements

• A good mix of mechanical/electrical and process engineering skills
• Degree in Mechanical, Electrical, Data Science Engineering, or equivalent experience
• 1-3 years of product design/integration experience or service/engineering support
• A continual tinkerer, modifier, and optimizer of systems
• An understanding of data analytics relating to ROI, failure analysis, and efficiency using Python, Excel, or SQL
• Knowledge of implementing and using AI tools for finding trends, gaps, and automation
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams
• Adaptable to fast-paced projects with aggressive timelines and shifting priorities, with team support and mentorship provided
• Ability to travel to commissioning/service sites and Giga factories 10-15% of the time

Benefits

• Medical plans with $0 payroll deduction options
• Family-building, fertility, adoption, and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both with $0 paycheck contribution options
• Company Paid Health Savings Accounts (HSA) Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90-day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays