About This Role
Working in the Meat and/or Seafood Department, the Meat Clerk provides prompt, efficient, and friendly customer service. This role involves wrapping, trimming, and stocking cases, as well as receiving merchandise, ensuring freshness and proper display of products.
Responsibilities
- Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions
- Smile and greet customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Make an effort to learn customers' names and to address them by name whenever possible
- Assist customers by escorting them to products, securing out-of-reach items, loading or unloading heavy items, making note of and passing along customer suggestions or requests, and performing other tasks to enhance the shopping experience
- Answer the telephone promptly when called upon, and provide friendly, helpful service to customers, including taking customer orders
- Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Wrap, weigh, and label product
- Review the status and appearance of food for freshness, then stock cases or rotate product
- Finish trims on steaks, roasts, and chops in preparing retail cuts, including seafood for traying
- Prepare and organize seafood items for display
- Understand and practice proper sanitation procedures and ensure the work area is always clean and neat
- Replenish and organize coolers
- Report out-of-stock products to appropriate personnel
- Tray, slice, tenderize, and grind product
- Remove trash in a timely manner
- Maintain strict adherence to department and company guidelines related to personal hygiene and dress
- Adhere to company policies and individual store guidelines
- Report to work when scheduled and on time
- Prepare some signs for the department
- Order replenishment merchandise as directed by management
- Assist in other areas of the store as needed
- Perform other job-related duties and special projects as required
Requirements
- High School diploma or equivalent experience
- Food safety training
- Six months or less of similar or related work experience
- Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
- Ability to do simple addition and subtraction; copying figures, counting, and recording
- Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
