Coordinating project documentation, tracking progress, and ensuring consistent quality are the core responsibilities of this role, which also involves supporting financial processes and client communication. The position suits a detail-oriented individual who can manage multiple tasks to ensure a smooth project delivery and a positive client experience.
Responsibilities
Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications
Coordinate document processes and systems to support control and availability of project and client documentation to local office/operations including tracking and routing of documentation
Partner with financial analysts/accountants and the project team to review, track and provide updates on proposal and project status/milestones, project billing, budgets, and timelines/schedules to ensure contract requirements and management policies are being followed
Partner with financial analysts/accountants and the project team to draft reports, templates, proposals, fee estimates, and change orders for projects
Draft communications and documentation and perform updates to systems including Terra Net and CRM
Partner with financial analysts/accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR)
Schedule/coordinate utility locating services and clearances as needed for projects
Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed
Schedule and communicate with the client regarding project report status, delivery schedule, system access
Coordinate client opportunities/requests for proposals, task and change orders to offices including providing clarification of key project and client requirements
Promote and provide training and coaching to Operations on the use of Terracon client programs and systems
Provide document control for projects per established processes to ensure adherence to quality standards and project requirements
Partner with financial analysts/accountants and the project team to review project billing activity to ensure compliance with contract requirements and management policies
Track and route documents into internal and/or external systems complying with client protocols and requirements
Collaborate with local office/operations to complete document compliance of projects, aligned with scope and within schedule
Provide a variety of project support related tasks involving document management
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Manage document processes and systems to support control and availability of project and client documentation to local office/operations
Assist and support for overall project delivery (cost, schedule, quality, information, contracts) on multiple project assignments
Partner with financial analysts/accountants and the project team to assist with oversight of management and tracking of budgets and schedules
Work with client to access and work within external systems, if applicable and required
Schedule and communicate with the client regarding project report status and delivery schedule
Receive, process and forward client opportunities/requests for proposals and task orders to offices to initiate proposal process or work authorization and follow-up as needed
Coordinate proposal/opportunity response with local offices, including coaching them on key client requirements
Maintain spreadsheets or other tracking systems regarding status of proposals and projects
Assist with updates to Terra Net resource sites and/or CRM with client specific requirements, templates, communication, etc., related to scope, pricing, delivery, quality, as well as maintain and update key client contacts associated with the account
Terracon is a 100 percent employee-owned consulting engineering firm providing quality services to clients.
