About This Role
The Massage Therapist provides professional and personalized massage services to clients, promoting relaxation, stress relief, and overall health and wellness. This individual must be skilled in various massage techniques and dedicated to delivering exceptional guest experiences in a clean, safe, and welcoming environment.
Responsibilities
- Perform a variety of massage techniques including Swedish, deep tissue, sports, and other modalities based on client needs and preferences
- Conduct client consultations to understand individual wellness goals and tailor treatments accordingly
- Maintain cleanliness and sanitation of all work areas and treatment rooms in accordance with health and safety standards
- Keep accurate records of services provided and client preferences for future visits
- Uphold a professional and courteous manner at all times to create a relaxing and respectful environment
- Recommend additional treatments or wellness products based on client needs
- Adhere to appointment schedules and manage time effectively to avoid delays
- Stay current with industry trends, continuing education, and licensure requirements
- Follow all policies, procedures, and confidentiality guidelines of the facility
Requirements
- High school diploma or equivalent
- Graduate of an accredited massage therapy program
- Valid state license and/or certification in massage therapy
- Minimum 1-2 years of hands-on experience preferred, but recent graduates are welcome depending on role and training
- Proficiency in a range of massage techniques and therapies
- Strong customer service and interpersonal communication skills
- Ability to assess client needs and customize services accordingly
- Commitment to professionalism, confidentiality, and ethical conduct
- Ability to stand for extended periods
- Ability to perform physical work including bending, lifting, and repetitive hand and arm movements
- Must be able to lift up to 25 pounds
Important Details
- Work environment: spa, clinic, or wellness center environment with occasional exposure to oils, lotions, and low lighting
- Schedule: May require evening, weekend, and holiday hours depending on client scheduling
About the Company
Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences. They partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Their mission is to create spaces where people thrive. With a North American footprint, a diverse client portfolio, and a highly trained service team, they help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service. The Arch in their name reflects the connections they build between people and spaces, guests and experiences, and teams and technology. Everything they do is designed to create lasting value and measurable impact.
