About the role
Responsible for providing health care services in the outpatient and inpatient clinical settings, within scope of education and experience. Exercises professional judgment in performance of services and maintains a demeanor complementary to medical ethics. Provides appropriate patient care and customer service.
- Accurately performs and reports laboratory testing in timely manner according to laws and regulations.
- Properly identifies patients, without exception, prior to specimen collection.
- Properly collects (phlebotomy), labels, processes and preserves specimens in a timely manner.
- Orders necessary supplies or notifies the person responsible for ordering them.
- Operates equipment appropriately.
- Performs routine office duties such as customer service, answering the phone, stocking, cleaning, copying, faxing, coding, order entry, charges, reports, and filing.
- Takes responsibility for departmental coverage coordinating with other technologists/ technicians.
- Notifies the laboratory manager or lead of any issues/complaints that may arise from customers or patients.
- Supports regulatory functions for CLIA certification, RHC, and JCAHO; including annual competency training.
- Performs all duties according to entity policies and procedures.
- Transports patient samples to the hospital laboratory for analysis.
- Other duties as assigned.
Education
- H.S. Diploma - High School Diploma or GED - Required
Work Experience
- none required
Licenses and Certifications
- Basic Life Support (BLS) - Required within 90 Days
- CPI: Nonviolent Crisis Intervention - Required within 90 Days
- Certification by approved accredited phlebotomy course - Preferred Upon Hire
Travel Requirements
- Must be able to travel between various system facilities and off-site locations as needed. - Required
Skills and Abilities
Essential Technical/Motor Skills
- Ability to speak clearly. Ability to type on computer keyboard.
- Ability to read, write, count, and reason required.
- Good communication skill and precise hand\eye coordination.
Interpersonal Skills
- Must have very good interpersonal skills; able to give instructions and directions clearly; understand and think through processes.
Essential Physical Requirements
- Ability to bend, stoop, lift 20-30 pounds, good vision.
Essential Mental Abilities
- Ability to follow protocol for performing necessary computer operations.
- Ability to concentrate on process of inputting data to computer screens in noisy environment with many interruptions.
- Ability to organize workflow and workload efficiently.
- Ability to adapt to changes in work area.
Essential Sensory Requirements
- Ability to see to read requisitions and labels, perform phlebotomy, and operate computer.
- Ability to hear in order to use telephone and communicate with Referral clients and staff.
Exposure to Hazards
- Infectious body fluids, hazardous chemicals and fumes, and the possibility of needle-stick.
Other Skills and Abilities
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