About This Role
This role supports the daily implementation of marketing, communications, and public programming for a not-for-profit organization dedicated to improving Downtown Buffalo. The coordinator will handle event logistics, maintain digital content, communicate with partners, and support seasonal staff and visitor services. Responsibilities vary seasonally to ensure reliable program delivery and consistent promotion.
Responsibilities
- Assist with planning, preparation, on-site production, and follow-up for various events and programs, including Thursday & Main, Downtown Country Market, Downtown Christmas Tree Lighting, and Rotary Rink
- Support additional seasonal activations as assigned
- Maintain program schedules, participant information, supply lists, and deadlines
- Coordinate routine vendor, restaurant, and community partner communications
- Attend designated events and assist with setup, breakdown, participant check-in, and visitor service
- Provide on-site support for scheduled concerts and weekly market operations
- Coordinate Market vendor applications, attendance records, and Community Tent bookings
- Communicate program requirements and refer issues to the Manager of Marketing
- Coordinate daily Double Up Food Bucks logistics, including preparation, on-site coverage, technology troubleshooting, and sales reconciliation
- Support fulfillment of approved sponsorship benefits, including signage placement, promotional materials, and documentation of sponsor recognition
- Maintain an editorial calendar and draft and schedule social media content
- Update website content and Downtown event listings; verify dates, times, locations, and other public information
- Gather and draft newsletter content highlighting Buffalo Place programs, Downtown businesses, and community events
- Create and adapt basic graphics using approved templates and brand standards
- Organize event photographs and promotional assets
- Monitor routine public inquiries and social media messages, provide accurate information, and refer sensitive questions to the Manager of Marketing
- Assist with approved promotional campaigns and compile basic website, email, and social media engagement results for review
- Assist with recruitment, onboarding, training, and scheduling of seasonal event and concession staff
- Communicate coverage needs promptly
- Coordinate Rotary Rink group visits, birthday parties, and school bookings, including scheduling, visitor information, and follow-up
- Provide assigned weekday, midday concession and skate rental coverage
- Support concession operations during designated activities
- Coordinate concession inventory and ordering within approved purchasing procedures