Marketing Coordinators support Northeast Bank's Marketing department through reporting, social media execution, compliance approval coordination, event logistics, inventory and shipping management, and project coordination. The role combines recurring operational support with responsibility for assigned initiatives, analysis, and recommendations. The successful candidate is organized, dependable, and comfortable working with data and systems, approaching colleagues at events, gathering approved content, interacting professionally with stakeholders, and representing the department at Bank locations.
Responsibilities
Oversee day-to-day execution of the Bank's organic social media program within approved strategy, brand standards, and business priorities, including writing and editing copy, creating or adapting visual assets via approved templates, scheduling and publishing content, and maintaining an effective publishing cadence
Own the creation and timely delivery of recurring Marketing performance report packages, dashboards, and executive-ready presentations for management and senior leaders
Determine appropriate reporting views and consolidate and validate data from multiple sources
Analyze results, identify trends and exceptions, and develop clear conclusions and recommended actions
Travel to Northeast Bank locations and attend selected community, customer, and employee events to take photos, gather short-form content, identify story opportunities, and help maintain a steady pipeline of authentic social content
Monitor routine social activity
Route comments, messages, reputation issues, or sensitive matters, together with recommended responses, to the appropriate Marketing or business owner in accordance with established response and escalation guidelines
Manage assigned Marketing projects from intake through completion
Define scope and execution requirements, develop work plans, and establish timelines
Coordinate with internal stakeholders and external partners, resolve routine obstacles, and communicate status, risks, and recommendations to Marketing leadership
Own coordination of the compliance approval process for assigned Marketing assets
Determine submission readiness, prepare documentation, and route materials through Kadince compliance software
Coordinate responses, evaluate required revisions, maintain approval records, and verify final materials reflect all required changes before release
Assist with event preparation and execution, including assembling materials, packing and shipping supplies for individual events, confirming event inventory needs, coordinating deliveries, supporting setup needs, and completing post-event follow-up tasks
Manage Marketing inventory, including proactive ordering of promotional items, event supplies, and related ordering/fulfillment records
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Coordinate shipment of materials to Bank locations, customers, and prospects as needed
Conduct regular reviews of the Bank's website properties, digital channels, and Marketing collateral
Evaluate content for accuracy, functionality, brand consistency, and customer usability, prioritize needed corrections, coordinate action with appropriate owners, and verify resolution
Conduct market, audience, and competitor research for assigned initiatives
Assess relevant information, synthesize findings, and present practical recommendations that inform campaign strategy, content development, and resource decisions
Draft internal Marketing communications and coordinate their approval
Manage Marketing’s intranet presence, including content organization, maintenance priorities, and updates needed to support internal stakeholders
Coordinate assigned Marketing purchasing, invoices, expenses, budget tracking, and accrual support
Review documentation for accuracy, identify potential variances or issues, and provide timely information and recommendations to management
Develop, document, and improve Marketing procedures, shared-file structures, calendars, templates, and recurring workflows
Identify opportunities to increase efficiency, accuracy, consistency, and continuity and implement approved improvements
Represent Marketing in assigned cross-functional meetings and workstreams
Clarify requirements, communicate decisions and status, negotiate practical timelines, and drive completion of agreed-upon actions while escalating matters of significance appropriately
Successfully pass technical and regulatory examinations required by the Company
Requirements
One to three years of relevant experience in Marketing, communications, project coordination, administrative support, social media, events, business operations, or a related field
Demonstrated strong organization, follow-through, attention to detail, and ability to manage multiple recurring deadlines
Ability to work independently, exercise sound judgment, establish priorities, evaluate alternatives, and move assigned work from planning through completion
Ability to use spreadsheets and reporting data to consolidate and validate information, analyze results, identify trends and exceptions, and develop clear conclusions and recommended actions
Comfortable using project-management tools and common Marketing platforms, with the ability to learn new systems quickly
Proficiency in major social media platforms (Facebook, Instagram, and LinkedIn) and comfort taking photos and gathering appropriate short-form content in business and event settings
Professional, outgoing communication style and comfort interacting with employees and stakeholders across Bank locations
Ability and willingness to travel to Northeast Bank locations and selected events as needed
Proficiency with the Microsoft Office Suite of products
Nice to have:
A bachelor’s degree in Marketing, Communications, Advertising, Business, or a related field
Experience with project management software (i.e. Asana, Basecamp, etc.)
Experience with Canva and Adobe Creative Cloud tools, including Photoshop, Illustrator, and InDesign for graphic design and Acrobat for PDF
Benefits
Competitive compensation and benefits
Generous PTO
Hybrid work environment dependent on the role
Physical Demands
Ability to work in an office environment and in a stationary position for extended periods of time
Ability to communicate with co-workers, customers, and vendors in a professional and concise manner
Working knowledge of the technology and equipment necessary to complete day-to-day tasks
Ability to occasionally lift or carry up to 25 lbs
Ability to travel to corporate locations and community events
About the Company
Northeast Bank is a full-service community bank and a national commercial real estate lender with offices in Maine, Massachusetts, and New York. It is a growing company that cares about its employees, customers, and the communities it serves.
Northeast Bank (NASDAQ: NBN) is headquartered in Portland, Maine and operates as both a national lender and a community bank.
