About This Role
Market Managers have the opportunity to showcase their ability to lead a team, provide amazing customer service, and implement innovative ideas. The Market Manager is responsible for the daily operation of an individual store to achieve budgeted revenue goals and monitor expenses. This role suits a hardworking, trustworthy, and energetic individual who works with store teammates and Corporate Management to drive sales, ensure high levels of customer service, solve problems, and achieve employee development goals while advancing their own skills.
Responsibilities
- Manage store performance to maximize store profitability
- Maintain store security including inventory control, cash handling, and equipment maintenance
- Lead, supervise, and schedule store employees
- Interview job applicants and conduct employee performance reviews
- Ensure compliance with all company, state, and federal policies and laws by working with Human Resources
- Ensure all Kurtz Bros policies are being followed by team members and complete disciplinary actions when necessary
- Provide input to production regarding product innovation
- Effectively manage territory to ensure a thorough and consistent understanding of sales opportunities, competitive knowledge, and project activities within that territory
- Assign and work with Product Specialists to ensure store and territory goals are met and developed in a timely manner
- Hire, schedule, and train employees with regards to product knowledge, utilizing products to fill customer’s needs, and generating sales
- Ensure that each store has clear staffing roles and assignments
- Maintain accuracy in inventory tracking and documentation and ensure appropriate in-store inventory levels to meet customer needs and meet goals
- Enforce and maintain the overall store appearance, merchandise display, and on-site equipment, reporting and scheduling maintenance/repairs as needed
- Develop annual image and capital plan for necessary budget approval
- Follow all Kurtz Brothers, Inc. safety guidelines and complete incident reports immediately when required
- Work nights and weekends, variable schedule(s), and additional hours as necessary
- Be available to work weekends during the busy season (April - August)
Requirements
- Bachelor’s Degree or equivalent work experience
- Minimum of five years of experience with retail or industry sales management
- Emotionally resilient and able to drive projects effectively for excellence against demanding targets in a complex, multi-disciplined environment
- Customer oriented and able to operate effectively in a high pressure environment and pressing customer deadlines
- Ability to build strong relationships with both internal stakeholders and external customer
- Strong conflict management skills
- Enthusiastic, with a drive for results
- Ability to multi task and work in a fast paced environment
- Proficiency in office IT suite (Excel, Word, and PowerPoint) and to quickly develop a working knowledge of NetSuite and Descartes with ability to operate the KB reconcile, dispatch, quote, and price check systems
- Ability to learn new programs/software as needed
- Ability to run front end loader, skid steer, and other equipment as necessary
- Creativity in providing customer solutions
- Ability to quickly become knowledgeable regarding the composition and application of the product line
- Exposure to loud noises, hot/cold temperatures, dust, and other environmental factors
- Ability to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl and talk or hear
- Ability to occasionally sit
- Ability to frequently lift and/or move objects up to 50 pounds
- Specific vision abilities including close vision, color vision, peripheral vision, depth vision and the ability to adjust focus
Nice to have:
- Experience in landscaping/construction industry
Important Details
- Schedule: Regular, consistent and punctual attendance is required
- Team: Approximately 2-10 store employees depending on season
About the Company
For over 75 years Kurtz Bros., Inc., a local family-owned business, has been an industry leader in the creation of high quality landscaping products. Being a pioneer in caring for Ohio’s environment and natural resources, combined with innovative approaches to natural preservation and recycling, many have discovered the "green" connection Kurtz offers. Kurtz continues to provide an array of services and environmentally friendly, quality products to the construction and landscape industries. Their tagline is: "We make the good earth better!"
