Market Manager

About This Role

Managing the market for Mountain View Pain Center involves building strong relationships with attorneys, medical providers, and other partners to drive patient referrals. This position ensures smooth communication between referring businesses and MVPC staff, coordinating marketing initiatives and events to promote the center's services. The role also contributes to reputation management and enhancing MVPC's social presence.

Responsibilities

• Conduct regular visits to referring business offices to troubleshoot, support, and manage any reported issues
• Develop and strengthen relationships by promoting MVPC’s services and specialists
• Identify referring business needs and provide solutions, including educational opportunities, practice support, and patient-centered strategies
• Maintain and effectively utilize a Customer Relationship Management (CRM) system to manage territory and communicate with referring partners
• Create and execute strategic provider marketing plans, balancing profitability with budget limitations
• Establish and track ROI metrics to measure the success of referral efforts and increase patient referrals
• Coordinate hospitality events such as scheduling meetings and providing food for breakfast, lunch, or dinner meetings
• Represent MVPC at industry mixers and trade shows by setting up and staffing booths, engaging with visitors, and distributing educational materials and promotional items
• Address patient and referring business concerns promptly and professionally
• Support reputation management efforts and enhance MVPC’s social media presence
• Perform other related duties as assigned

Requirements

• Bachelor’s Degree in Marketing, Communications, Public Relations, or related field
• 3+ years experience building partnerships with community partners
• Strong attention to detail with an eye for accuracy
• Strong communication skills
• Ability to maintain confidentiality related to sensitive company and employee information
• Critical thinking, problem solving, and organization skills
• Ability to multi-task and prioritize in a busy, fast-growth environment
• Ability to work independently with little supervision
• Access to a reliable vehicle for client visits

Benefits

• 401(k) matching
• Dental, Health and Vision insurance
• Life insurance
• Paid time off
• Short and Long term disability

Important Details

• Work location: AZ Corporate Office, Onsite with Frequent Client Visits

About the Company