About This Role
Managing the HVAC/R distribution business across multiple locations is the core of this leadership role. The Market Manager drives profitable growth through exceptional leadership, operational excellence, inventory management, and outstanding customer experience, developing high-performing teams and partnering with Sales and Operations leadership.
Responsibilities
- Lead the daily operations of multiple branch locations, including recruiting, hiring, coaching, performance management, succession planning, and employee development
- Provide Sales Leadership to execute strategic initiatives, increase market share, and strengthen customer relationships
- Maintain full ownership of market profitability, including P&L performance, expense management, inventory investment, and operational efficiencies
- Ensure exceptional customer service by creating a culture focused on responsiveness, accuracy, and continuous improvement
- Analyze operational and financial performance metrics, identify opportunities for improvement, and implement action plans that maximize profitability and service levels
- Lead inventory management efforts to optimize product availability while maximizing inventory turns, reducing excess inventory, and maintaining healthy service levels
- Recruit top talent and develop comprehensive training programs focused on technical knowledge, leadership development, and professional growth
- Ensure compliance with company policies, procedures, and safety standards while identifying opportunities to improve processes and operational controls
- Prepare and present market performance reports, financial results, operational metrics, and improvement plans to senior leadership
Requirements
- Proven leadership experience managing multiple locations, business units, or branch operations
- Strong customer-focused mindset with a commitment to delivering exceptional service
- Demonstrated success leading sales growth while balancing operational excellence and profitability
- Experience managing budgets, P&L responsibility, inventory, and key operational metrics
- Excellent analytical, financial, problem-solving, and decision-making skills
- Strong leadership, coaching, communication, and relationship-building abilities
- Ability to develop, motivate, and retain high-performing teams
- Results-driven with excellent organizational skills and attention to detail
- Self-motivated, collaborative, and committed to continuous improvement
- Experience using ERP
- HVAC/R wholesale distribution experience is strongly preferred
Important Details
- Employment type: Regular Full-Time