About This Role
Working as a member of the product team, the Business Analyst for Maritime AI helps to define, develop, test, and roll out features for maritime users. This role suits a candidate with sea-going experience who is interested in moving into a shore-based product or maritime technology role.
Responsibilities
- Work as a member of the product team across the feature lifecycle, from understanding a user problem through requirement definition, development clarification, testing, and rollout
- Participate in discussions with shore-based users, Technical Superintendents, Fleet Managers, and other stakeholders to understand operational problems, user needs, and improvement opportunities
- Capture requirements and help convert them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria, with guidance from senior product team members
- Use practical sea-going experience to assess whether proposed workflows, screens, forms, notifications, and data capture are realistic and convenient for vessel users
- Work closely with product managers, designers, developers, data teams, and QA teams to clarify requirements during development and ensure the intended business outcome is understood
- Prepare and execute User Acceptance Testing (UAT) scenarios, document test results and defects, and support follow-up through resolution and closure
- Support backlog refinement, sprint discussions, and prioritisation by providing maritime context and explaining the likely impact of proposed changes on vessel and shore users
- Review completed features against agreed requirements and provide structured feedback on usability, workflow, and functional gaps before release
- For AI-enabled features, test product behaviour and outputs from a maritime user perspective and flag responses that are inaccurate, unclear, impractical, or not useful for the intended workflow
- Support product demonstrations, pilot programmes, user feedback sessions, release communication, and adoption of new functionality
- Analyse user feedback, recurring product issues, and operational pain points to suggest product enhancements, automation opportunities, and better digital workflows
- Maintain clear product documentation, requirement notes, decisions, test evidence, and follow-up actions using the tools and processes adopted by the product team
Requirements
- Bachelor's degree in Marine Engineering or an equivalent recognized Marine Engineering qualification
- Sea-going experience as a Junior Engineer, Fourth Engineer on merchant vessels
- Practical understanding of day-to-day shipboard engineering operations, including planned maintenance, machinery operation and maintenance, defects, spares, safety practices, and technical reporting