About This Role
This role supports the coordination and execution of port and vessel operations as a Maritime Agent, joining one of the company's partner companies. The position involves managing various aspects of vessel and port activities.
Responsibilities
- Coordinate vessel operations with port authorities, terminals, clients, and other relevant parties
- Monitor vessel arrival, berthing, loading, discharging, and departure processes
- Maintain effective communication with vessel masters, shipowners, charterers, clients, and relevant authorities throughout operations
- Handle port formalities, permits, and required operational documentation
- Provide clients with timely updates and regular operational reports
- Identify and resolve operational issues promptly, ensuring all relevant stakeholders are kept informed
- Support the preparation and follow-up of invoices, operational expenses, and related documentation
- Ensure all operations are carried out in compliance with company procedures, health & safety requirements, and applicable regulations
- Maintain a professional and service-oriented approach to ensure high levels of client satisfaction
- Conduct vessel, port, and terminal visits when required
Requirements
- Previous experience in maritime, shipping, port agency, or vessel operations is preferred
- Good understanding of port and vessel operational processes
- Strong coordination, communication, and problem-solving skills
- Ability to manage multiple operational processes and priorities in a fast-paced environment
- Detail-oriented and highly organized approach to documentation and follow-up
- Good command of English, both written and spoken
- Comfortable working with multiple internal and external stakeholders
- Flexibility to support operations outside standard working hours when required
