Maritime Agent

About This Role

As a maritime agent, you will be the primary point of contact between various stakeholders (charterers, shipowners, local authorities) involved in the arrival, stay, and departure of vessels at various ports along the St. Lawrence River. Your role will involve coordinating all port services, ensuring compliance with regulatory requirements, and preparing and coordinating ship calls. You will also board vessels and interact with crews, with occasional travel outside the region, particularly to La Malbaie and Cacouna.

Responsibilities

• Coordinate the arrival, stay, and departure of vessels in ports.
• Communicate necessary information regarding arrivals and departures (schedules, delays, procedures, and documentation) to crews and stakeholders.
• Prepare and update required documents, such as port call reports, cost estimates, and regulatory forms.
• Provide operational support to vessels to meet urgent needs (provisioning, crew transport, supplies, and urgent repairs).
• Enter data related to port calls into computer systems and ensure billing follow-up for services rendered.
• Contribute to various operational support activities and service to vessels.

Requirements

• College diploma in logistics, administration, or a related field. A university degree may be considered but is not mandatory.
• Advanced level of English, both spoken and written, to ensure effective communication with English-speaking maritime partners.
• Hold a Class 5 driver's license and have access to a car.
• Proficiency in Microsoft Office Suite and adaptability to new technological environments.

Benefits

• Competitive base salary and on-call bonuses for evening, night, and weekend work.
• Comprehensive benefits package including group insurance and retirement plan.

Important Details

• Schedule: Primarily Monday to Friday during the day, but requires flexibility for evening, night, or weekend shifts.
• Generally, one week of on-call duty per month is expected for evening, night, and weekend work, but this frequency may vary based on operational needs.

Application Process

• Submit your application through the designated platform.

About the Company

For over 50 years, LOLA has provided maritime agency services to international vessels transiting through ports in Canada and the United States. The company ensures smooth ship calls by offering personalized service recognized for its experience and rigor.