About This Role
This senior leadership role involves shaping overseas market strategy, building high-performing regional teams, and driving day-to-day operations across key international markets, with an initial focus on Southeast Asia, the Middle East, and North America. The Managing Director will lead Termi Smart's international growth from Singapore and Shanghai, translating the Group's product capabilities and long-term vision into a practical international expansion strategy.
Responsibilities
- Develop the Group's overseas market development strategy, with primary focus on Southeast Asia, the Middle East, and North America
- Align international plans with Qunabox Group's product portfolio, technology roadmap, and long-term business objectives
- Assess market opportunities, industry ecosystems, customer needs, competitive landscapes, regulatory considerations, and potential partners
- Provide the Board and senior management with professional strategic recommendations for overseas expansion, market entry, and business prioritisation
- Monitor developments in China and international new retail technology, including retail digitalisation, IoT, artificial intelligence, automation, and connected commerce
- Convert the international market strategy into detailed annual, quarterly, and monthly action plans
- Define workstreams, priorities, milestones, owners, resource requirements, and delivery timelines
- Establish practical operating mechanisms to track progress, manage risks, and ensure accountability
- Regularly report business development progress, market intelligence, operating performance, and strategic recommendations to the Group's leadership
- Recruit, organise, and lead teams for market development, business support, and customer service in Singapore and other overseas markets
- Build an effective regional organisational structure and define clear roles, responsibilities, and performance expectations
- Develop incentive mechanisms for key team members and core talent to support business growth, retention, and execution excellence
- Foster a collaborative, customer-focused, and results-oriented culture across international teams
- Develop local leadership capability and ensure consistent operating standards across markets
- Oversee the daily operations and management of Termi Smart's Singapore business and international activities
- Drive customer acquisition, strategic partnerships, solution deployment, account development, and service quality
- Coordinate cross-functional collaboration with Qunabox Group's product, technology, operations, finance, legal, and other teams
- Ensure that overseas business activities are managed in accordance with applicable laws, regulations, internal policies, and corporate governance standards