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KPMG
This role involves contributing to the technology strategy, roadmap, and lifecycle management for enterprise contact center, unified communications, and voice systems. It focuses on designing, migrating, and optimizing contact center solutions, supporting operational health, and delivering secure, AI-enabled capabilities. The manager will also direct integrations between platforms and lead major incident response.
KPMG provides audit, tax and advisory services for organizations in today's most important industries. It is known for being a great place to work and build a career, with growth driven by delivering real results for clients. The company's culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports its communities. KPMG is consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others.