About the role
11287
Core Responsibilities
- Lead tele collections for housing portfolio to improve early bucket collections
- Manage pre delinquency campaigns through external vendors
- Implement startegies and processes apropos the voice of customers received through different campaigns
- Lead strategic initiatives like OD / LPC collections through tele collections team
Manage partners and implement autoimated tools for seamless customer experience
Desired Experience: Minimum 4-7 years in collection
| | | --- | | Graduate : Yes | | Masters/Postgraduate: Yes |
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