Manager, Sales Strategy & Operations

Requirements

• Bachelor's degree in Business, Economics, Engineering, or a related field
• Experience in Sales Operations, GTM Technology, or Sales Strategy, ideally in a fast-paced tech or e-commerce environment
• Experience managing SaaS tools and vendor relationships, with exposure to renewals and contracts in partnership with Procurement and Legal
• Excellent communication and presentation skills, with the ability to distill technical tooling challenges into clear business cases for leadership and the tooling governance council
• Ability to navigate large datasets to measure tooling adoption and business impact
• Demonstrated experience in driving operational rigor and governance in a decentralized environment
• An Architect at Heart – thinks in systems, not just features; treats every broken process as a build opportunity and every data gap as a use case waiting to be deployed
• Entrepreneurial – has a bias toward action, an ownership mentality, and the ability to thrive in a constantly changing environment
• Gritty – willing to roll up sleeves to map complex workflows, diagnose gaps, and do whatever it takes to make the tooling stack successful
• A Relationship-Builder – can influence and motivate stakeholders at all levels, from technical engineers to frontline sales managers
• Operational & Rigorous – independently translates high-level strategy into actionable project plans with strict attention to detail and efficiency
• 6+ years in Sales Operations, GTM systems and tooling, or Sales Strategy, ideally supporting a sales tech stack; tech or marketplace experience preferred
• Strategic Execution: Demonstrated success in leading cross-functional initiatives, hitting goals, and succeeding in a complex, fast-moving environment
• Analytical Prowess: Excellent analytical thinker who can deliver actionable recommendations from complex usage and productivity datasets; Salesforce and Excel experience required, SQL preferred
• AI-Native Builder: Proven explorer of AI tooling to drive efficiency; experience mapping complex operational workflows and architecting AI-enabled solutions
• Comfortable using tools like Claude or ChatGPT to prototype automation that eliminates manual work and accelerates decision-making
• Expert communication and interpersonal skills, with the ability to manage multiple vendors and internal stakeholders simultaneously
• Systems Thinking: Experience with the end-to-end lifecycle of sales tools—from process discovery and technical requirement gathering through to prototype, deployment, and global enablement

Nice to have:

• Experience with the "Modern Sales Stack"
• Experience in procurement or managing large-scale SaaS budgets
• Background in process improvement methodologies (e.g., Lean, Six Sigma) or project management certifications

Benefits

• Opportunities for equity grants
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Flexible paid time off/vacation for salaried roles, plus 80 hours of paid sick time per year
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week)

Important Details

• Application deadline: 25-11-2026

About the Company

At DoorDash, the mission to empower local economies shapes how team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for a range of users—from Dashers to merchant partners to consumers. DoorDash is a technology and logistics company that started by enabling door-to-door delivery, and is looking for team members who can help it go from a company known as the place to order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. The company is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

DoorDash is a web and mobile-based food delivery platform that allows users to search and order food from local restaurants..

Headquarters

Austin, TX

Open jobs

1397

Website

doordash.com