Manager, Revenue Operations

About This Role

Managing revenue operations for the Mainstream Analytics & Strategy Team (MAST) within Revenue Operations (ROPS) is the core of this leadership position. This role involves leading a team of analysts to deliver business intelligence, strategic insights, and operational decision support to key stakeholders. It suits a leader who excels at navigating ambiguity, solving complex business problems, and developing high-performing teams while driving meaningful business outcomes.

Responsibilities

• Establish team priorities, goals, and success metrics aligned to broader organizational objectives
• Ensure high-quality, timely delivery of insights, recommendations, and analytical work products
• Translate complex business challenges into structured analyses and actionable recommendations
• Manage work across multiple stakeholders and initiatives
• Communicate proactively and present insights clearly to leaders at multiple levels of the organization
• Apply critical thinking to remove barriers, resolve issues, and drive sustainable solutions
• Recruit, coach, and develop a high-performing team of analysts
• Create an environment focused on accountability, continuous learning, and professional growth
• Provide meaningful feedback, career development support, and performance coaching
• Foster strong team engagement and collaboration
• Help analysts strengthen business acumen, analytical thinking, communication, and leadership skills
• Champion DaVita Mission & Values while modeling effective leadership behaviors
• Guide analytical approaches and ensure appropriate use of data to support business decisions
• Break large, ambiguous problems into manageable components
• Validate results through critical thinking, business context, and analytical rigor
• Leverage analytical tools and technologies to increase efficiency, visibility, and insight generation
• Promote strong documentation, process discipline, and knowledge sharing across the team

Requirements

• Intermediate proficiency in Microsoft Office applications, including Excel
• Demonstrated experience leading analytical, reporting, business intelligence, revenue cycle, or operational improvement initiatives
• Experience translating complex business problems into data-driven insights and recommendations
• Experience using analytical and reporting tools such as Excel, Tableau, SQL, data warehousing technologies, or similar platforms
• Ability to influence stakeholders and drive outcomes through analytical problem solving and communication

Nice to have:

• Bachelor's degree in a related field