Manager of Platform DevOps

Who you are

• Hold BS/MS in Computer Science, related field, or equivalent practical experience
• Have 5+ years of SRE or DevOps experience managing production infrastructure
• Lead and develop technical teams with 3+ years of management experience
• Have experience with at least one programming language, in addition to scripting languages
• Have experience with cloud providers (e.g. AWS, OCI) and cloud infrastructure technologies (e.g. Terraform, kubernetes)
• Demonstrate experience managing Kubernetes from an SRE perspective in production environments
• Have experience with best practices for Continuous Deployment, including CI/CD tools and version control systems (e.g. Git, Jenkins, Argo CD, JFrog artifactory)
• Be able to guide releases/deployments and/or participate in on-call shifts/incident response after hours or on weekends
• Have experience with logging and monitoring tools (e.g. ELK stack, Prometheus, Grafana)
• Have experience with system design and distributed computing at scale
• Have experience with AI to automate SRE and management tasks
• Have experience operating k8s in on-prem/colo datacenters
• Ability to speak Chinese/Mandarin

What the job involves

• You will be the leader of our Platforms DevOps team. This team is responsible for Zoom’s Kubernetes clusters in both datacenters and clouds, as well as for our cloudops infrastructure
• The scope and mandate of the team are broad, and you will have significant opportunities to partner with teams across Engineering, DevOps/SRE, and Security
• You'll drive projects that enable new features, improve infrastructure reliability and security, and reduce costs
• Within the team, you'll manage technical ICs and continuously improve processes with automation, policy, and AI
• Broadly speaking, you are an exemplary SRE/DevOps leader with expertise running k8s, and knowledge of best practices for IaC, automation, monitoring, and security
• You also have experience communicating nuanced concepts to diverse audiences (e.g. both engineers and senior management)
• You can balance technical tradeoffs, and can adapt plans to deliver quickly on the most important goals for our customers and partners
• We manage Zoom's Kubernetes and cloud operations infrastructure at scale
• Our team collaborates across Engineering and Security to automate processes and optimize platform performance
• We enable reliable, secure, and cost-effective infrastructure for Zoom's global services
• Leading projects that automate infrastructure management and advance the team's Kubernetes and cloud capabilities
• Identifying and executing cost optimization opportunities across cloud resources and infrastructure
• Driving security improvements across cloud and Kubernetes assets in partnership with Security teams
• Collaborating with partner teams and stakeholders to understand needs and build project roadmaps
• Developing team members and optimizing work processes through mature software practices and continuous improvement

The application process

• End Date: August 19, 2026

Benefits

• Work from home opportunities
• Retirement benefits
• My-Time-Off (MTO), an extended vacation policy
• Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
• Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
• Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
• Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
• Employer Matching of Charitable contributions up to $500 USD equivalent/year
• Annual Zoom Store Allowance
• Business Travel Accident Insurance