About This Role
This role involves end-to-end management of the functional school within Bajaj Finance Ltd., from diagnosing training needs to ensuring effective delivery and sustenance of learning programs. The incumbent will work closely with COE HRP to design and deliver learning interventions.
Responsibilities
- Gain a deep understanding of business objectives, challenges, product portfolio, and customer profiles to provide tailored learning interventions for capability development
- Ensure and measure the impact of training and its relevance to participants, including the final business impact of training
- Schedule regular conversations with stakeholders from business, COE, and HRP to understand business nuances
- Carry out diagnostics to understand business challenges and likely solutions from a learning and development perspective
- Prepare and present diagnostic reports using tools like BEI, FGD, surveys, and psychometric assessments to arrive at holistic group and individual learning needs
- Create learning designs for multiple forms of interventions, including classroom, VILT, and self-paced learning
- Create or co-create contextual learning content, working closely with stakeholders
- Identify the most effective method of delivering learning interventions, exploring all possible options such as classroom training, VILT, self-paced learning, and blended learning
- Coordinate with business teams to ensure content is delivered as scheduled
- Provide relevant periodic status updates to the head of each team aligned to the project to ensure consistency and update effectiveness of programs
- Handle weekly, monthly, and quarterly training operations (classroom creation, query handling, training calendar creation, MIS reporting) and logistics
- Maintain monthly data for reviews on all ongoing and upcoming learning and development interventions
- Audit learning interventions by visiting training venues or being part of VILT to ensure training effectiveness is maintained
- Maintain and record all documents, designs, and content pertaining to learning interventions in a structured way over a designated cloud platform
- Assist in data collation, backend research, and logistic administration
- Manage day-to-day execution of project deliverables
Requirements
- 3-5 years of hands-on experience in the Learning and Development space
- Understanding of adult learning principles
- Proficiency in measuring Learning ROI
- Proficiency in instructional Design and learning Content Design
- Proficiency to interact at a senior level independently
- Well versed with MS Word, Excel, Power Point
- MBA in HR
