Manager, HR Business Partner
DHL Global Forwarding
About the role
Role Purpose
To serve as a trusted advisor to business leaders, driving people strategies that support business growth and organizational effectiveness. To lead the full employee lifecycle, foster a high-performance culture, leverage data, and digital tools to enhance decision-making, and ensure an outstanding employee experience.
Key Responsibilities
Business Partnership
- Partner with business leaders to understand organizational priorities and develop HR solutions aligned with business objectives.
- Translate business strategy into people initiatives that drive performance, engagement, and talent development.
- Provide proactive guidance on workforce planning, organizational development, and change management.
Talent & Employee Experience
- Manage the employee lifecycle from onboarding to offboarding.
- Drive employee engagement, retention, and a positive workplace culture.
- Support talent management, succession planning, and leadership development initiatives.
Data, Digitalization & AI
- Use people analytics, workforce data, and AI-enabled tools to generate insights and support business decisions.
- Promote digital HR solutions, process automation, and continuous improvement initiatives.
- Ensure high-quality HR data and effective utilization of HR systems and technology.
HR Governance & Operations
- Ensure compliance with company policies, employment legislation, and HR governance requirements.
- Partner closely with HR Centers of Expertise and Shared Services to deliver effective HR support.
- Monitor and improve HR service delivery and employee experience.
Qualifications & Experience
- Bachelor's degree or above in Human Resources, Business, or a related discipline.
- 8+ years of progressive HR experience, preferably within an international organization.
- Proven business partnering experience supporting leaders in a dynamic environment.
- Strong stakeholder management, influencing, and communication skills.
- Experience leading change and organizational transformation initiatives.
Key Competencies
- Strong business acumen and strategic thinking.
- Data-driven mindset with strong analytical skills.
- Digital fluency and familiarity with AI, HR technologies, and automation tools.
- Excellent communication and presentation skills in both English and Mandarin Chinese.
- Ability to work effectively across cultures, functions, and matrix organizations.
- Continuous improvement mindset with a passion for innovation and the future of work.
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