Manager, Global Entertainment, Media & Sports

About This Role

This role is for a Regional Manager, Sales, Entertainment & Sports, joining the New York Sales Office team. The Account Manager, Global Entertainment, Media & Sport, will manage and develop relationships with key global accounts within the Entertainment, Media & Sport industry vertical, driving revenue growth, strengthening strategic partnerships, and supporting the company's commercial objectives globally.

Responsibilities

• Manage a portfolio of key global Entertainment, Media & Sport accounts
• Develop and execute strategic account plans to drive revenue growth and achieve business objectives
• Build and maintain strong relationships with key decision-makers and stakeholders
• Identify opportunities to strengthen account penetration and expand partnership opportunities
• Support the development of business reviews and industry insights for hotels and senior leadership
• Develop new business opportunities across the Entertainment, Media & Sport sector
• Deliver compelling sales presentations and commercial proposals
• Participate in industry events, tradeshows, conferences, and networking activities
• Initiate and host educational visits and client engagement activities
• Maintain accurate account information and activity records within company sales systems
• Act as a key point of contact for assigned accounts
• Ensure a high level of customer satisfaction and responsiveness
• Manage customer enquiries, concerns, and escalations professionally and effectively
• Build long-term partnerships that support sustainable business growth
• Support pre-opening hotels through account identification and commercial engagement strategies
• Collaborate with internal stakeholders to maximise revenue opportunities across the portfolio
• Perform additional duties as assigned to support operational and business requirements

Requirements

• Strong relationship-building, communication, and negotiation skills
• Excellent presentation and stakeholder management capabilities
• Ability to work independently and manage multiple priorities
• Commercial awareness and a passion for driving revenue growth
• Experience working in hospitality, travel, sales, or a related industry
• Proficiency in Microsoft Office Suite and sales systems
• Bachelor's degree preferably in Hotel Management, Business Administration, or Marketing
• A collaborative mindset and commitment to delivering exceptional service and results

Benefits

• Learning and development programmes
• Complimentary nights and attractive rates on rooms for you and your loved ones through the MOstay programme