Manager – Fitness Sales & Operations

Manager – $25/hr + Bonuses | Orangetheory Fitness Strongsville

Fitness Manager role with real ownership and clear accountability.

You've outgrown jobs where effort and results look the same.

Lead a team, grow memberships, and leave your mark on a studio that wants to improve.

Who We Are

Orangetheory Fitness Strongsville helps members improve their health, confidence, and performance through science-backed group training.

Our goal is simple: make every class the best hour of our members' day.

We're building a studio culture centered on energy, accountability, follow-through, and genuine support. We believe strong leadership creates a better experience for both members and employees.

About the Role

This is a hands-on leadership role combining fitness sales, studio operations, member retention, and team development.

You'll help grow memberships, improve conversion rates, strengthen member retention, and lead a team that consistently delivers a great member experience.

What You'll Be Doing

• Follow up with leads, prospects, and trial members quickly and consistently
• Drive intro bookings, confirmations, attendance, and conversions
• Support member retention and proactively address cancellation risks
• Coach and develop front desk and sales team performance
• Monitor KPIs including lead response time, intro conversion, retention, and sales activity
• Maintain high operational standards across the studio
• Create a welcoming, energetic, and professional member experience

What We're Looking For

• Experience in sales, customer service, fitness, hospitality, retail leadership, or studio management
• Strong communication and relationship-building skills
• Comfortable working toward goals and performance metrics
• Ability to coach, hold standards, and lead by example
• High level of ownership, urgency, and follow-through

Preferred but not required:

• Orangetheory Fitness experience
• CPR/AED certification
• Leadership or sales training

Why Join Us

• Performance bonuses tied to studio growth and results
• Free Orangetheory Fitness membership
• Growth opportunities within studio leadership
• Positive, high-energy team environment
• Direct impact on studio performance and member experience

Compensation & Perks

Pay: $25/hour plus performance bonuses

Job Type: Full-time

Schedule: 35–40 hours per week, including a combination of mornings, evenings, and occasional weekends based on studio needs

Location: Orangetheory Fitness Strongsville, Strongsville, Ohio

Benefits:

• Free Orangetheory Fitness membership
• Performance bonus opportunities
• Leadership development and advancement opportunities
• Fitness-focused workplace
• Supportive team culture

Is This You?

You'll likely thrive here if you enjoy sales, leadership, coaching, accountability, and continuous improvement.

You probably won't enjoy this role if you're looking for a low-responsibility position, dislike performance goals, avoid difficult conversations, or prefer a predictable clock-in/clock-out environment.

Our Hiring Process

• Click Apply and answer a few quick questions
• Initial phone conversation within a few business days
• In-person interview at the studio
• Final decision and offer

We respect your time and aim to move quickly for the right candidate.

If you're a leader who enjoys sales, improving performance, building teams, and creating an outstanding member experience, we'd like to meet you.

Equal Employment Opportunity

We are an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

Franchise Employment Notice

This position is with an independently owned and operated Orangetheory Fitness franchise location. If hired, your employer will be the franchise owner, who is solely responsible for all employment-related matters, including hiring, compensation, scheduling, supervision, and termination.

Requirements

• Employment Type: Full-time
• Work Hours: 35 to 40 hours work
• Required Education: Associate's degree
• Required Experience: Managers(5) years