About the role
Job Title: Manager - KYC operations
Job Location: Chennai
Work Model: Work from Office
Candidate Expectations Work experience of 10yrs+ in Banking/Financial Services, preferably in Financial Crime Compliance Domian
Knowledge & Experience of AML/BSA/KYC/USAPA and financial services industry/Commercial Banking is preferred
Knowledge & Experience in using internal client systems, vendor-based research tools, and open source data (e.g., NetReveal, Actimize, Lexis, RDC, Worldcheck, Google, criminal history database and other internal systems to review information collected on a customer
Experience in working on market data aggregators e.g World Check, Lexis Nexis, Banker's Alamanac, Markit, Thomson Reuters etc
Excellent Verbal & Written communication skills
Excellent knowledge of Microsoft Office Suite
Proven experience with process improvement and optimization
Ability to deploy efficient, cost effective operational solutions to improve KYC/AML related processes
Candidates should be flexible to work in any shifts (Timings might vary according to Business requirement)
Male Candidates required
Education and Certification Qualification: Any graduates
Detailed Job Description Managing an offshore/onshore team handling KYC operations
Good team management and project management skills
Proactive, positive and dynamic personality with ability to build and manage relationships with team, senior management and business partners and to drive and participate in the growth of the function
Risk perceptive. Proven logical, investigative, analytical and reasoning abilities
Ability to stay self-motivated and well-organized with excellent time management and prioritization skills and attention to detail
Responsible to act as one point of contact for handling escalations and Client interaction and with various stake holders
Interaction with RM/other stakeholder to understand and assess Clients detailed profile and business in order to complete the KYC profile
Promptly identify and escalate concerns of the KYC process to Service Delivery Lead, Onshore/Offshore Team
Take part in the governance call and discuss on the operational issues, status updates
Provide timely MIS to the senior management and other stakeholders
Responsible in driving the team to meet the agreed SLAs and PLAs
Proactively alert business of highest perceived risks as they arise
Performance & Attrition Management
Should be able to identify and implement process improvement initiatives
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