Manager: Facilities

About This Role

Managing the Facilities department for the Washington, D.C. office of an international law firm is the core of this role. It involves strategic leadership for the space's ongoing needs, long-range planning, and day-to-day supervision of the facilities team. The position suits a highly motivated individual with a commitment to excellence in client service.

Responsibilities

• Liaise between the on-site facilities team and the Director of Administration
• Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution and timely turnaround
• Liaise and collaborate with varying Business Services teams in the DC office in support of effective use of the DC office space
• Oversee general office operations to include overall physical appearance cleanliness of the space, preventative maintenance, wood maintenance, door repairs, vendor management, repairs, building security system, lighting controls, temperature issues, construction projects for the firm, furniture requisitions, maintenance contracts for the space and mechanical systems space modifications, and more
• Serve as a member of the Firm’s Critical Response Team in the event of any emergency
• Contribute to/lead Risk Management tabletops and Business Continuity planning
• Act as security liaison for the employees of the firm with the Washington Metropolitan Police
• Monitor employee work areas as needed to maintain the overall appearance of the office
• Manage and send office-wide communications related to office facilities issues in the DC office
• Develop and maintain safety procedures for the office in the event of an emergency evacuation
• Coordinate the new hire process with the Director of Administration and Human Resources department regarding set-up prior to arrival and transition into the Firm
• Work with firm employees regarding ergonomic issues and concerns
• Maintain current knowledge of and ensure compliance with all OSHA requirements and regulations, and educate employees to ensure they are operating in an ergonomically correct work environment
• Coordinate and implement internal office moves via the Facilities team
• Oversee comprehensive inventory of the Firm’s capital assets including artwork, equipment and furniture
• Assist Human Resources with the security aspect of employee terminations when required, including witnessing the conversation between employee and manager, escorting the employee to their office and monitoring items being removed from the office to ensure that proprietary work product is not removed or destroyed
• Ensure operational processes and procedures are updated, implemented, followed within the Facilities departments
• Liaise with Facilities and Office Services Management counterparts in other offices to share best practices and leverage vendor opportunities