Manager, Enterprise Communications

About This Role

This role involves serving as the chief storyteller and editorial leader for internal communication channels. Reporting to the Director of Internal Communication, you will lead a team of communication professionals responsible for connecting nearly 5,000 employees to the broader corporate strategy through compelling content and strategic channel management. You will own the enterprise editorial calendar, oversee daily and weekly content platforms, and ensure corporate news is delivered in a cohesive, timely, and engaging manner.

Responsibilities

• Lead the Enterprise Communication team
• Oversee the enterprise internal editorial calendar to ensure a balanced, strategic, and steady flow of information that connects employees to business priorities and prevents channel fatigue
• Serve as the managing editor for primary internal channels, specifically overseeing the content strategy for the Definity Connect intranet and the curation and distribution of the weekly all-employee newsletter
• Proactively partner with business unit leaders and communicators across the organization to source, write, and produce compelling internal stories that connect team successes to overarching corporate goals
• Draft, sequence, and distribute major corporate news for the employee audience, including quarterly earnings summaries, leadership changes, town hall recaps, and operational updates
• Lead, coach, and develop a small team of communications professionals, providing clear direction, performance feedback, and growth opportunities
• Foster a collaborative culture that encourages creativity, accountability, and continuous improvement
• Track, analyze, and report on channel engagement metrics (open rates, click-throughs, intranet traffic), using data to optimize content strategy, send times, and formats

Requirements

• 5
• 8 years of experience in corporate communications, internal communications, or journalism, including experience leading teams and managing complex editorial and channel strategies
• Exceptional journalistic writing, editing, and proofreading skills, with a keen eye for a "hook" and the ability to make complex business strategy engaging and easy to understand
• Hands-on experience managing content within enterprise Intranet platforms (e.g., SharePoint, modern CMS tools) and email distribution software
• Ability to manage a high-volume content calendar, pivot quickly for urgent corporate announcements, and prioritize competing requests from various business units
• Familiarity with digital communication metrics and a passion for using data to drive content decisions and channel improvements