About This Role
This role is for a Manager of Engineering Technical Support, leading a diverse team of Spacecraft Engineering Technicians and Test Conductors. The manager will oversee all phases of integration and testing for P093 R-Systems hardware, guiding the team through process transformations to foster a culture of continuous improvement.
Responsibilities
- Oversee the daily prioritization, tasking, resource allocation, and execution of the program’s engineering technician crew across various production activities
- Provide clear direction to engineering technician crews at the start and end of each shift and work closely with engineering to anticipate and resolve roadblocks on the shop floor
- Serve as the first-line adjudicator of resource conflicts for the technician teams
- Manage indirect, program direct budgets and capital assets
- Elevate roadblocks in a timely manner to the appropriate level of program leadership and participate in facilitating problem resolution
- Engage with functional homerooms to develop sustainable staffing and pipeline planning for engineering technician crews
- Conduct Performance Management (PMP) of direct reports, including compensation (year-end merit, bonus plan participation, equity adjustments), promotions, goal setting, employee development, coaching, and real-time performance feedback
- Engage section members, including mentoring, coaching, recognition and rewards, and career development/guidance
- Manage all aspects of employee relations, including conflict resolution
- Promote an inclusive workplace that fosters community building, removes gender biases, and cultivates strong relationships
- Support Functional Homeroom initiatives and projects, including process improvement, Event Response Teams, Corrective and Preventive Action implementation, and Proposal efforts
- Limited travel may be required
Requirements
- Bachelor's Degree in a Science, Technology, Engineering or Math (STEM) discipline plus 5 years of experience in a technical role OR Master’s Degree in a Science, Technology, Engineering or Math (STEM) discipline plus 3 years of experience in a technical role OR High School Diploma/General Education Diploma (G.E.D) plus 11 years of technical experience
- Proven leadership experience in multi-disciplinary teams, preferably within Integration, Test, and Launch (IT&L) campaigns
- Strong capability in short and longer-term planning—resource allocation, schedule execution, and workforce development
- Extensive technical experience with space vehicle mechanical systems, architecture, and testing procedures
- Excellent communication, decision-making, and conflict resolution skills
- Ability to lead and support dynamic program schedules that may include shift work, weekends, and extended shift hours