About This Role
This role is for a Manager who will advise clients' business departments on various issues, particularly within the energy and utilities sector. The position involves managing projects, developing client relationships, and contributing to the firm's internal growth by leading consultants and participating in thought leadership.
Responsibilities
- Accompany clients' business departments by addressing issues related to:
- Organizational transformation: auditing organizations, business master plans, redesigning processes, organizations, and governance
- Regulatory evolution: studying regulatory texts, analyzing impacts, and ensuring compliance of organizations and processes
- Project management: framing, project ownership assistance, project steering (PMO), and change management support
- Marketing and customer relations: market research, customer segmentation, designing offers and services (marketing mix, business plan), CRM and customer knowledge, digital and multichannel strategy
- Growth and performance strategies: prospective studies, business diversification, financial modeling
- Information Systems Management: IS master plans, opportunity and feasibility studies ("business case"), benchmarking and solution selection, implementation support
- Manage projects: define the framework and structure of deliverables, support consultants in producing deliverables, take charge of producing cross-functional or complex deliverables, frame a project and define its structure (objectives, planning, workstreams, team roles, workload allocation), manage the steering of one or more projects, ensure client reporting and adherence to deadlines and commitments, and guarantee the monitoring of workload consumption
- Manage client relationships: build a solid and lasting relationship with middle and top management client contacts, establish credibility and legitimacy on subjects through expertise and ability to provide solutions, challenge the client's approach and propose new directions, understand client company issues and financial stakes, identify and qualify potential commercial opportunities within the client company, design adapted solutions, and conduct commercial interviews
- Take part in the development of new opportunities: contribute to the development of commercial offers in areas of expertise and become the referent for one of the offer domains. From a qualified opportunity, fully draft the commercial proposal and master its economic aspects
- Supervise consultants within the framework of assignments or internal projects (workgroup, training): contribute to the development of consultants' skills on projects and beyond, supervise and animate a project team, set objectives, supervise and evaluate consultants' work, and identify and resolve internal problems
- Actively contribute to the firm's publication policy (blog articles, sector studies)