Managing employee relations for PGIM, the company's asset management business, is the core of this role. The Manager will support People Business Leaders and Leaders of People in integrating business and HR strategies to drive results, handling employee relations matters, and providing guidance on conflict resolution, performance coaching, disciplinary action, and policy interpretation. This position plays a key role in day-to-day risk mitigation related to potential legal, reputational, cultural, and financial impact.
Responsibilities
Be an objective and trusted advisor for People Business Leaders, employees, and management
Partner with management to handle performance counseling, attendance counseling, policy violation, and conduct-related cases, including disciplinary recommendations and associated documentation
Conduct prompt and thorough HR investigations, including, but not limited to: unfair management practices, bullying, hostile work environment, favoritism, etc. (does not include legally related allegations)
Provide guidance and direction to all levels of management on employment issues and related laws including, but not limited to: disability, FMLA, ADA, FLSA, state paid sick leave, etc.
Partner with applicable areas (e.g., Employment Law, Prudential Leave Team, etc.) to ensure review, assessment, and recommendations on employee absence situations comply with federal, state, and local laws, as well as company practice
Handle and respond to HR policy/practice issues
Occasionally assist in the development, implementation, or rollout of new policies, processes, or state/local laws
Support management at employee meetings as needed, including but not limited to: performance, attendance, and conduct terminations
Provide thorough and timely documentation in the ER COE’s case management tracking tool
Provide direction and/or guidance to employees and managers to help facilitate and/or resolve human resource issues (e.g., departmental/management/employee conflicts, etc.)
Consult with management and employees regarding work environment concerns
Handle case data reporting, as needed, to identify, analyze, and report trends, insights, and observations to assist People Business Leaders in their strategic work with leadership and People Business Leaders to create a unique and compelling culture
Make recommendations to effectively address and/or resolve issues
Participate in and/or lead internal ER COE projects or workstreams focused on enhancing COE value
Represent the ER CoE on projects and/or committees that may be part of a People Team or business initiative
Requirements
8+ years of Human Resources experience in a corporate environment, including conducting ER investigations, partnering, and coaching leaders on a variety of ER situations including but not limited to: performance and/or attendance counseling, conduct-related matters, policy violations, and analyzing trends in Employee Relations case management data and recommending solutions
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII, state paid sick leave, etc.
Superior relationship management skills with the ability to collaborate effectively and partner well with others in order to build strong and trusting relationships
Strong initiative and solid judgment abilities/skills; must display a balanced, objective approach and sound judgment when recommending a course of action or handling an investigation
Ability to work independently, and as an ER team member, with a sense of urgency
Ability to provide an independent point of view on people and issues while having the courage and sensitivity to deliver tough messages respectfully to leaders and employees
Demonstrated effective problem-solving and decision-making skills
Strong influencing skills when recommending and implementing solutions with business partners
Ability to handle sensitive and confidential information appropriately
Project management skills and ability to juggle and prioritize multiple responsibilities
Strong analytical skills with an attention to detail
Demonstrated ability to handle multiple priorities and produce results
Excellent verbal and written communication skills with a disciplined approach to case documentation
Proficiency in Microsoft Office software (e.g., Word, Excel, PowerPoint)
Ability to travel, on a limited basis, as needed
Benefits
Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
401(k) plan with company match (up to 4%)
Company-funded pension plan
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period)
Important Details
Work arrangement: hybrid, requiring on-site presence three days a week in Newark, NJ
About the Company
Prudential believes talent is key to achieving its vision. It is one of the world’s leading financial services institutions.
Prudential emphasizes a culture known as The PruWay, characterized by passion, enterprise, and responsibility.
