About This Role
Managing employee relations and performance for the organization is the core of this role, providing HR leadership and consultation to support effective people management and mitigate operational risk. The Manager directly handles complex employee relations matters and investigations, ensuring HR compliance, policy adherence, and risk management, while also driving continuous improvement in their assigned areas.
Responsibilities
- Lead the organization’s employee relations function and directly manage employee relations matters, including complex and sensitive workplace concerns
- Provide advice and guidance to leaders and team members regarding HR policies and procedures, performance evaluations, performance and conduct concerns, corrective action, and other employee relations matters
- Develop and execute comprehensive investigation plans, personally conducting complex and sensitive investigations involving allegations of misconduct, discrimination, harassment, retaliation, policy violations, and other workplace concerns
- Supervise HR Business Partner, coaching and managing team member performance
- Provide oversight, coaching, and support to HR Business Partner conducting employee relations matters and investigations, including reviewing investigation plans, documentation, findings, and recommendations to promote thorough, objective, and consistent practices
- Prepare and review investigation reports, analyze findings, and provide evidence-based recommendations for appropriate resolution and corrective action
- Lead or participate in team member disciplinary meetings, terminations, investigations, and other sensitive team member interaction as appropriate
- Research and explain laws and legal affairs concerning employment to managers, supervisors, and team members
- Provide day-to-day performance management guidance to management (e.g., coaching, counseling, career development, disciplinary actions)
- Lead the strategic development, implementation, and continuous improvement of standardized tools, processes, and systems that support consistent documentation, tracking, and management of employee relation matters and ongoing performance evaluations
- Provide oversight of performance evaluation processes by monitoring compliance and effectiveness; developing accurate, actionable reports to strengthen accountability and drive continuous improvement
- Provide guidance and consultation to leaders and HR team members regarding the interpretation and consistent application of HR policies, procedures, and employment practices
- Provide education, coaching, and training to leaders regarding employee relations, performance management, HR policies, compliance, and other areas within the position’s scope
- Serve as a trusted HR advisor to organizational leaders, providing consultation and HR expertise to support effective leadership, sound people decisions, and organizational priorities
