Managing the creation and execution of creative assets and digital content workflows is the core of this role. It supports brand storytelling and marketing efforts for the Mint and Ultra brands across social, web, and app platforms. This position leads strategic development, production operations, and execution of creative media in collaboration with production, creative, UX/UI, and social teams. The work involves aligning cross-functional teams, creative operations, and production execution to enhance brand impact across multiple platforms, influencing organizational branding and customer engagement through consistent, innovative, and scalable digital content execution.
Responsibilities
Lead the strategic planning and execution of creative assets and digital projects to achieve brand narrative alignment, audience engagement, and operational excellence
Manage day-to-day creative workflows, timelines, deliverables, and resource allocation across multiple concurrent projects and platforms
Collaborate with cross-functional teams including creative design, UX/UI, copy, animation, procurement, finance, and external vendors to facilitate smooth creative operations and project execution
Serve as a primary point of contact for project kickoffs, work-in-progress meetings, creative reviews, and stakeholder communications, ensuring alignment on priorities and next steps
Guide creative development and review cycles while documenting feedback, action items, and production requirements to support efficient execution
Partner with leadership to identify workflow improvements, production efficiencies, and scalable best practices across creative operations
Guide and mentor team members to foster a collaborative culture and support professional development within the creative services group
Support integrated campaign efforts across social, digital, web, and app experiences while maintaining quality and consistency across deliverables
Manage production and post-production activities, balancing creative quality, timelines, budgets, and business priorities to ensure successful project delivery
Also responsible for other duties/projects as assigned by business management as needed
Requirements
Bachelor’s Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
Acceptable areas of study include Advertising, Media, Design, Marketing, Communications, or a related field (Preferred)
Minimum 6 years’ experience in an advertising agency, production, or creative marketing professional environment (Preferred)
People Management: Must have people management skills and experience (Required)
Marketing: Understanding of theories and principles of advertising, social media marketing, digital experiences, and design (Required)
Millions of jobs, with real people getting hired every day
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Tailored applications submitted
Production: Understanding of production tools, equipment, and creative workflows (Required)
Media Management: Understanding of creative workflow management and production operations in a studio or digital environment (Required)
Project Management: Ability to drive multiple projects with tight deadlines in a collaborative team environment while managing timelines, resources, budgets, and deliverables (Required)
Cross-Functional Collaboration: Proven ability to work effectively across creative, UX/UI, production, and business teams to support integrated campaign execution (Required)
Presentations: Strong strategic communication and presentation skills (Required)
360 Feedback: Ability to apply actionable feedback from peers, creative teams, and leadership (Required)
Workflow Optimization: Ability to identify process improvements, support operational efficiencies, and contribute to best practices within creative operations (Preferred)
Digital Platforms: Familiarity with digital project management and collaboration tools used in creative production environments (Preferred)
Emerging Technologies: Familiarity with AI and emerging technologies that support creative operations, digital production, and workflow efficiencies (Preferred)
At least 18 years of age
Legally authorized to work in the United States
Benefits
Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Annual bonus or periodic sales incentive or bonus, based on role
Medical, dental and vision insurance
Flexible spending account
Paid time off and up to 12 paid holidays (total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually)
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Access to commuter and transit programs
Important Details
Travel Required: Yes
About the Company
At T-Mobile, the company invests in its employees through a Total Rewards Package. Full and part-time employees have access to benefits when eligible. T-Mobile USA, Inc. is an Equal Opportunity Employer.
