Manager, Customer Success
Ladders
RemoteFull timeMid level$110,000-$130,000Posted today
Apply with JobAssistClick "Apply with JobAssist" – we tailor your resume and application to this role and submit it for your approval.
Yes. This role at Ladders was screened before publishing – we confirmed the employer before listing it.
The employer didn't disclose a salary range for this listing. JobAssist shows pay whenever it's available.
This position can be done from anywhere, with no in-office requirement.
Yes – every application is tailored from your profile and this job's requirements, and you can review and edit before it's sent.
Ladders
Leading a customer-facing team is the core of this role, focusing on driving adoption, satisfaction, and long-term value for software customers. The manager will partner closely with leadership and internal stakeholders to align priorities, strengthen customer relationships, and ensure a consistent experience across the customer journey. This position also plays a key role in coaching the team, improving processes, and supporting escalations with a thoughtful, high-touch approach.
Our client is a leader in the Information Technology space.