Manager, Communications - Scripted Series

About This Role

This role involves protecting and promoting Netflix's reputation across its scripted series portfolio, encompassing drama, comedy, genre, YA, and franchise IP. It suits a master storyteller who can transform complex business and creative challenges into compelling narratives.

Responsibilities

• Drive end-to-end communications strategy from development through launch and beyond, managing messaging, campaigns, and issues management
• Personally pitch and secure coverage across trade, business, and entertainment media
• Leverage an existing, deep network of press relationships to shape narratives from day one
• Develop horizontal, multi-title narratives (e.g., genre trends, franchise milestones, industry impact) that connect individual titles to broader cultural conversations about Netflix
• Craft compelling brand narratives and pitches that help titles cut through the cultural noise
• Identify non-traditional story angles via social, fandom, and cultural moments
• Partner with creative executives, production, marketing, and legal teams to shape long-term strategy and provide expert counsel
• Identify and manage brand and communications risks, including sensitive reactive situations (cancellations, HR issues, controversial content), with sound judgment under pressure
• Secure and coordinate executive, creator, and talent interviews, press tours, panels, and speaking opportunities

Requirements

• 10+ years of experience in communications at an agency, studio, or network, ideally within entertainment or media
• Proven track record leading proactive and reactive communications strategy for scripted television, film, or comparable premium content
• Demonstrated success building multi-title, -deep, established, and active relationships across trade, business, entertainment, consumer, and new, emerging media
• Proven, personal track record of pitching, securing, and shaping press coverage
• Skilled storyteller who can distill complex or sensitive situations into clear, compelling narratives and effective press pitches
• Sound judgment on brand and communications risk; steady under pressure and comfortable navigating ambiguity
• Strong cross-functional collaborator who partners well with creative, legal, marketing, and publicity teams
• Exceptional written and verbal communication skills, meticulous organization, and the ability to manage a high volume of complex, concurrent projects
• A curious, ambitious self-starter with a genuine point of view on what defines culture

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program