About This Role
Managing the quality of business and clinical operations for service delivery is the core of this role, ensuring regulatory compliance and quality services. This position involves direct and indirect supervision of managerial reports, with broad scope over programs, personnel, and overall management.
Responsibilities
- Be responsible for all aspects of site operations, including business office, medical support staff, and clinical team
- Provide guidance, direction, and supervision to staff to ensure quality care and implementation of processes
- Be responsible for program planning, interagency relations, and resource development
- Participate in the hiring and supervision of site staff
- Ensure timely patient access to comprehensive, person-centered, trauma-informed services
- Be accountable to ensure efficient and effective use of provider time
- Develop and implement strategies for performance improvement related to key performance indicators, including productivity, charting timeliness, and quality improvement
- Foster an environment of continuous quality improvement (CQI)
- Ensure that an ongoing CQI process is developed and implemented and provide oversight to the CQI process
- Adhere to fiscal responsibility of the program budget
- Directly supervise management and team leads in the overall service delivery model as well as the business office
- Adhere to documentation requirements related to Quality Management and regulatory agencies, such as CARF, CCBHC, and the Texas Administrative Code
- Be responsible for a creative collaborative working environment in conjunction with the medical director
- Provide clinical supervision, education, and training as required by various contracts and regulatory agencies
- Establish and maintain the highest standard of quality care and ethical practice
- Identify and implement strategies for overall program development and growth
- Actively participate in special projects and take leadership roles as requested
- Conduct job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws
- Exercise sound judgment and maintain current knowledge of the company
- Perform other duties as assigned
Requirements
- Master ext{formatted_job_title} is the cleaned job title. If the source title uses only ALL CAPS, it is converted to Title Case unless all words are already in title case or are acronyms. Examples:
