Manager, Catering

About Us: From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. As a premier sports and events venue, our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events.

Key Responsibilities

• Lead, coach, and develop a team of up to 25 team members across catering planning and operations
• Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations
• Maintain a strong working knowledge of venue operations, policies, and procedures
• Collaborate closely with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events
• Manage full-cycle catering planning and work in conjunction with the Partner
• Actively up-sell enhancements and premium offerings to maximize event revenue
• Prepare and present weekly and monthly sales and revenue reports
• Participate in weekly revenue meetings
• Serve as a senior point of contact for clients
• Consult with clients to understand their vision and provide creative, tailored event solutions
• Maintain strong relationships with corporate clients, event planners, and community partners
• Prepare accurate quotes, contracts, and event documentation
• Maintain organized and confidential sales and client files
• Utilize catering and sales systems to track account history, bookings, and reporting

Qualifications & Experience

• Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company
• Demonstrated experience leading and managing teams, ideally in a high-volume or event-driven environment
• Strong understanding of large-scale events, premium hospitality, and live sports or special events operations
• Proven ability to drive revenue, manage client relationships, and close sales
• Excellent leadership, communication, negotiation, and presentation skills
• Strong organizational, time management, and problem-solving abilities
• High level of professionalism, adaptability, and accountability
• Proficiency in MS Word, Excel, and Outlook; catering or event management software considered an asset
• Flexibility to work evenings, weekends, and event-driven schedules as required

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact ukg.recruitment@compass-canada.com for further information.