Manager, Business Development

About This Role

This hybrid role involves driving Mastercard's B2B customer strategy for financial institutions and business partners through in-depth engagement and problem-solving. The ideal candidate is passionate about expanding existing business and developing new opportunities through consultative sales with an entrepreneurial mindset, working cross-functionally with various internal teams.

Responsibilities

• Design and drive business with key customers as an account manager
• Face partner issuers, acquirers, and merchants, conducting business under the guidance of senior account team leads and co-working with multiple internal functions
• Manage existing customer relationships and identify opportunities and customer needs
• Connect customer needs with potential Mastercard solutions with relevant teams, including partnership potential with the customer group
• Further develop new or potential business partners in accordance with the sales development strategy for Mastercard business expansion in the market
• Structure and develop customized pitches and proposals to meet client needs and address opportunities
• Arrange client engagement throughout the sales cycle and negotiate to gain strong outcomes for Mastercard
• Arrange all aspects of client servicing and client satisfaction
• Conduct necessary administrations and reporting to manage and grow Mastercard revenue
• Cross-sell relevant Mastercard solutions, as appropriate
• Negotiate, execute, and manage the customer contract agreement process, ensuring global linkage of resources and information sharing

Requirements

• Fluent in Japanese and business level in English language
• Basic business skills (e.g., multi-task management, analysis, documentation, presentation)
• Consultative sales, business development, or equivalent experience would be preferable
• Knowledge or experience in payments, card business, or IT or strategy consulting experience would be a plus
• Communication skills to manage complex internal and external relationships
• Ability to develop trust and credibility with peers, internal, and external stakeholders
• Proven work experience as a Key Account Manager, B2B engagement, or relevant role

Important Details

• Team: The Business Development team

About the Company

Mastercard powers economies and empowers people in over 200 countries and territories worldwide. Together with its customers, it is helping build a sustainable economy where everyone can prosper. The company supports a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Its technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.