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TELUS Digital Bulgaria
This customer support specialist role focuses on delivering excellent client service and customer satisfaction for a leader in the CX industry. It involves assisting customers with general inquiries, product support, and troubleshooting via various communication channels.
TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services, including designing, building, and delivering next-generation digital services, AI solutions, and customer experience. TELUS Digital is a customer experience transformation partner to global brands, weaving data, technology, and human ingenuity to deliver differentiated customer journeys and scale AI solutions. Enabled by a global reach spanning 78,000 experts in 33 countries, the company helps over 600 organizations make the customer experience feel effortless. Its solutions span Data & AI, Digital Experience & IT, CX Management, and Trust & Safety, with Fuel iX™ as an enterprise-grade generative AI platform.
Headquarters
Sofia, Sofia City
Open jobs
60
Website
telusdigital.com