Makeup Artist

About This Role

Working for a luxury beauty brand known for its innovative use of botanicals and philanthropy-led conservation work, this role as a Full-Time Chantecaille Beauty Consultant at Harrods involves serving as a Maison Ambassador. You will provide exceptional, personalized luxury beauty experiences, building lasting client relationships through elevated service and engaging brand storytelling. With a passion for nature, conservation, and impactful beauty, you will embody the Chantecaille mission at every interaction, while also maintaining an elevated counter environment and contributing to essential operational and housekeeping responsibilities.

Responsibilities

• Achieve company targets for items per transaction, average sale, and business mix as communicated by the Counter Manager
• Deliver the highest level of service to ensure an excellent customer experience at the counter
• Execute events according to guidelines from the Counter Manager, Account Executive, or Head Office
• Assist daily with stock, stock rotation, and hygiene supplies replenishment, maintaining appropriate levels throughout the day
• Ensure drawers and storage areas are tidy and highlight any discrepancies or issues to the Counter Manager
• Actively participate in cleaning display units, tools, and testers throughout the day, and more thoroughly at night to prepare for the next day’s business
• Maintain a clean and organized work area, cleaning as you go
• Replace missing, finished, or damaged products and equipment once authorized by the Counter Manager
• Maintain proper placement and condition of merchandise on counters, shelves, and all stock holding areas
• Inform store management or Counter Manager of any store maintenance or Health and Safety Issues, potential hazards, or accidents
• Undertake specific tasks as given by the Counter Manager, including administrative paperwork and services
• Work in conjunction with team members and the Counter Manager to ensure efficient running of the store
• Provide excellent internal customer service and develop good working relationships with colleagues
• Assist with inventory counts
• Complete all administration accurately, legibly, and on time

Requirements

• Retail experience, preferably in a customer-focused beauty environment
• Advanced knowledge of beauty products
• Proven track record of achieving sales targets
• Works well within a team and independently
• Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork, and adaptability
• Able to work flexible hours including early and late shifts, weekends, and bank holidays

Nice to have: