Maintenance Technician III

About This Role

This technician role involves performing maintenance functions across a 246-unit affordable housing community, including rental units, common areas, office, grounds, and parking lots. The role also includes leading and training other maintenance technicians on the team, and requires availability for on-call activity during off-hours for urgent needs.

Responsibilities

• Diagnose, problem solve, and make repairs in areas such as appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC
• Lead and train other maintenance technicians
• Complete assigned service requests and repairs consistent with company operating procedures
• Ensure vacant apartments are prepared for occupancy and market ready in accordance with company standards
• Assist Maintenance Supervisor in leading and assisting the completion of the preventive maintenance program, building and safety inspections, and annual unit inspections
• Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities
• Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need

Requirements

• 3-5 years of relevant work experience
• General knowledge of electrical, plumbing, appliances, and HVAC (Heating, Ventilation, and Air Conditioning)
• Excellent customer service skills
• Good communication and interpersonal skills
• Basic familiarity with computers and tablets
• Availability for on-call activity during off-hours for urgent needs
• Ability to speak and understand basic English
• Ability to work with a diverse group of people and personalities

Nice to have:

• Vocational or technical training
• Certificate for Apartment Maintenance Technicians (CAMT)

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); generous accrued time off increasing with years of service; generous paid sick time; annual day of service; floating holiday)
• 401(k) plan options with a company match
• Various comprehensive medical, dental, & vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities