About This Role
The Maintenance Technician assists in carrying out all maintenance processes for the property, including corrective, preventative, routine, emergency, and cosmetic maintenance. This role is also responsible for the make-ready process in a manner consistent with the property’s operational objectives, working under the supervision of the Maintenance Supervisor and Community Manager.
Responsibilities
- Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
- Ensure all repairs and replacements necessary for community common areas and units
- Assist with the scheduling and performance of all maintenance/repair-related turn events
- Assist in the daily clean up of the exterior of the community, including grounds, breezeways, and all common areas
- Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
- Inspect grounds, buildings, and other community features daily to identify, minimize and correct hazardous property conditions or liability concerns
- Maintain preventative maintenance program that extends the life of the community while minimizing future repairs
- Understand and follow Asset key policy
- Maintain well-organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
- Participate in unit inspections as requested
- Assist Maintenance Supervisor with monitoring inventory of equipment and supplies as requested
- Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
- Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit
- Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
- Participate in on-call emergency at community
- Utilize property resources, equipment and supplies economically
- Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
- Manage excellent customer service and monitor service request turnaround and responsiveness
- Project a favorable image of the community to achieve property objectives and public recognition
- Ensure consistency in dealing with residents on all matters
- Enforce policies of the community that the immediate supervisor delegates
Requirements
- High School Diploma or Equivalent
- Ability to understand and perform all on-site software functions; basic computer skills required
- Basic knowledge of Fair Housing Laws and OSHA requirements
- Ability to move about to accomplish tasks or move from one worksite to another
- Ability to ascend and descend ladders, stairs, ramps, step stools, etc.
- Ability to move self in different positions to accomplish tasks in various environments, including tight and confined spaces
- Ability to traverse flat and uneven terrain
- Ability to work in an overhead position and/or reaching
- Ability to adjust or move objects of 100+ lbs. in all directions
- Ability to lift and place objects of 100+ lbs.
- Ability to communicate with others to exchange information
- Ability to repeat motions that may include wrists, hands and/or fingers
- Ability to operate machinery and power tools
- Ability to operate motor vehicles and/or golf carts
- Ability to assess the accuracy, neatness, and thoroughness of the work assigned
- Ability to identify and inspect objects and areas
- Ability to be exposed to outdoor weather elements (wind, precipitation) including low and high temperatures
- Ability to be exposed to hazardous chemicals
- Ability to work overtime, weekends, night hours (on-call property emergencies)
- Reliable transportation due to the emergency on-call requirement
Benefits
- Medical, dental, vision, life, accidental, and disability insurance
- 401K with employer matching
- Commission and performance bonuses, when applicable
- Paid sick days and company holidays for full-time employees
About the Company
Asset Living is a third-party management firm founded in 1986, specializing in fostering thriving communities nationwide. It manages a growing portfolio of multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing properties across the country. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
