About This Role
This maintenance technician role ensures that the property's buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The position involves performing technical and mechanical work to maintain the property.
Responsibilities
- Complete assigned work orders from resident requests within 24 to 48 hours, and perform routine upkeep by diagnosing problems and making repairs according to established policies, procedures, safety standards, and code requirements
- Complete the "make-ready" process for vacant apartment homes by conducting pre-move-out inspections, creating a "punch" list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work
- Support cost-cutting and expense control programs by fixing rather than replacing parts when possible, avoiding waste, and correctly using tools and equipment
- Follow procedures for accessing materials, supplies, equipment, and tools from the property
- Complete documentation and other paperwork in a timely, accurate, and complete fashion for service request tracking
- Periodically inspect work performed by contractors, vendors, and other service providers to verify quality standards, scope, and specifications
- Comply with RangeWater Residential
- Demonstrate customer service skills by treating residents and others with respect, interfacing face-to-face, answering questions, responding to complaints, and completing work orders efficiently and urgently
- Assist in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate physical needs to management
- Other duties as assigned
Requirements
- Available to work on weekends when scheduled and able to perform essential job functions unaccompanied
- Works in frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous
- Able to work a flexible work schedule which includes taking calls evenings, weekends, and holidays
- High School Diploma or GED Equivalent
- 1-3 years of apartment maintenance experience or equivalent preferred
- Communication and Delivery Skills with ability to connect to people at all levels
- Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes
- Strong proficiency in property management software (preferably Entrata Yardi and/or One Site)
- Current Valid Driver's License
- EPA certifications Type I and II or Universal for refrigerant recycling
- All certifications required by State and Local jurisdictions