About This Role
Leading a team to keep a property operating safely and efficiently is the core of this role. The Maintenance Supervisor oversees the day-to-day operations of the maintenance department, ensuring the hotel's facilities, equipment, guest rooms, and public spaces are maintained to the highest standards. This position supports the Chief Engineer in leading the maintenance team, managing preventive maintenance programs, and responding to operational needs to ensure an exceptional guest experience.
Responsibilities
- Supervise and coordinate daily maintenance activities and team assignments
- Perform and oversee repairs involving HVAC, plumbing, electrical, mechanical, and general building systems
- Assist in the development and execution of preventive maintenance programs
- Conduct routine inspections of guest rooms, public areas, and back-of-house spaces
- Support emergency repairs and respond promptly to maintenance-related issues
- Ensure maintenance work is completed safely, efficiently, and in accordance with company standards
- Maintain maintenance logs, work orders, and repair documentation
- Monitor inventory levels and order maintenance supplies and equipment as needed
- Train, coach, and support maintenance team members
- Ensure compliance with safety regulations, brand standards, and property procedures
- Assist the Chief Engineer with departmental planning, projects, and capital improvement initiatives
- Partner with other hotel departments to address operational and guest service needs
Requirements
- Previous hotel, commercial building, or facilities maintenance experience required
- Prior supervisory or leadership experience preferred
- Strong knowledge of HVAC, plumbing, electrical, mechanical, and general building systems
- Ability to troubleshoot and resolve maintenance issues efficiently
- Knowledge of preventive maintenance programs and safety procedures
- Strong communication, organizational, and leadership skills
- Ability to prioritize multiple projects and work in a fast-paced environment
- Comfortable using maintenance management systems and work-order tracking tools
- Dependable, safety-focused, and detail-oriented
- Ability to lift, carry, and perform the physical requirements of the position
- Must be flexible to work any shifts, including holidays, weekends, evenings, and on-call hours as business needs require
Benefits
- Opportunity to lead a skilled and collaborative maintenance team
- A hands-on role where your expertise makes a daily impact
- Supportive leadership and opportunities for professional growth
