Providing proper maintenance for the community and excellent customer service to all residents and prospects is the core of this Maintenance Supervisor role. The supervisor will ensure the property is well-maintained and that all service requests are handled efficiently.
Responsibilities
Provide a dependable vehicle for proper maintenance of property
Complete all service requests within 24 hours, unless it requires extraordinary parts or labor
Serve on-call duty as necessary and/or as scheduled by the Community Director
Respond to emergency maintenance calls from the answering service
Keep an adequate supply of parts in the maintenance shop
Keep the maintenance shop in a clean and orderly manner, compliant with any and all regulatory requirements
Responsible for pool and deck area, chemicals, cleanliness, and restrooms
Responsible for the monitoring, operation, and maintenance of the trash compactor
Help keep grounds and streets free of litter
Maintain and clean car wash
Change air-conditioner filters in laundry and office monthly
Responsible for making sure all breezeways and security lights are in working order daily
Maintain all amenity areas
Assist Community Director in any unusual activity if necessary for the smooth operation of the property
Keep all project directional signs clean, painted, and level
Responsible for bi-weekly servicing and preventative maintenance of golf carts
Place door hanger card on front door when working inside an apartment
Always leave a note for the resident to inform them when and why maintenance has entered their apartment
Communicate with the Community Director before you are going to be out of work for any reason
Monitor grills and picnic areas, repair as needed
Monitor guidelines for cleaning vacant office, and other common areas
Read and understand service requests, chemical mixes for pools and other chemical uses
Read, understand, and teach information on hazard warning labels on any chemicals or products used in the operation of the maintenance department
Read and understand wiring schematics and wiring diagrams
Read and understand the distribution panel that supplies power to appliances and electrical equipment used in apartment maintenance
Trouble-shoot and service HVAC equipment, plumbing equipment, and electrical equipment
Maintain a preventative maintenance program that minimizes necessary repairs and service requests and maintains the physical condition of the property
Hire, develop, and manage a full complement of highly motivated, customer service-oriented, onsite staff
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Maintain the company's hazardous chemicals program, and teach and promote proper, safe work practices among the maintenance staff
Provide assistance to the Asset Manager and Community Director during the budgeting process for maintenance allocations
Schedule employees so that service is provided while overtime is minimized
Perform all other duties as directed by the Community Director and assist the overall team effort in any way possible
Use various hand tools and test equipment; these items may vary in weight from a few ounces to 40 pounds
Use a 30-pound can of refrigerant for servicing of air-conditioners
Hand-carry and use a 70-pound refrigerant recovery unit
Hand-carry and install air-conditioning compressors weighing from 40 pounds to 120 pounds, depending upon the size of the condensing unit
Hand-carry and install air-conditioning condenser units weighing 100 to 250 pounds
Hand-carry and install furnace / forced air unit weighing up to 90 pounds
Hand-carry and install hot water heaters weighing between 70 and 90 pounds
Hand-carry and install commode / closet combination weighing 40 to 50 pounds
Make sure preventative maintenance is done on all weight room equipment
Use of a ladder is required to change light bulbs in breezeways and on buildings; these ladders could range in weight from 10 to 125 pounds
Lift and / or transport 100-pound drums of granular chlorine, 50-pound drums of stick chlorine, and 50-pound bags of soda ash or bicarbonate of soda for pool maintenance
Replace pool pump room motors and pumps, which could range from 25 to 200 pounds
Move appliances from one apartment to another apartment on opposite ends of the community, potentially using a hand truck up one to three flights of steps; these appliances will range in weight from 75 to over 200 pounds
Perform maintenance on special equipment (i.e., exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates), which may require different physical exertion and weights usually in excess of 100 pounds
Perform certain resident service functions or make upgrades to the apartment, such as installing track lighting or ceiling fans, requiring work to be done using a stepladder and lifting with two hands
Lift and transport other items pertaining to maintenance (weighing up to 200 pounds) for the smooth operation of the property
Communicate clearly to the residents, both verbally and in writing
Read and / or listen to resident requests / concerns
Receive resident concerns in a calm and open manner
Requirements
Complete uniform with I.D. badge when working on any Titan Corp. property at all times, including nights and weekends
Proficient in heating and air-conditioning, plumbing, appliance repair, and in many other areas of repair, which are performed on a daily basis
Sense of pride about a job well done, courteous and tactful, and a commitment to quality work
Clean cut, neatly dressed, and wear proper uniform each day
Good character and background that can stand up under a thorough background check
Take and pass a drug-screening test and agility test
Communicate to residents, both verbally and in writing, and receive residents' concerns in a calm and open manner
Dependable transportation capable of carrying tools and parts to ensure an efficient use of time to provide proper building maintenance
Valid driver’s license
Knowledge of general property operations, safety, heating and A/C, plumbing, pool care, electrical, carpentry, appliance / equipment repair, wallpaper / painting
Nice to have:
Bilingual
Five (5) years Lead Maintenance Technician experience
Benefits
$500 signing bonus payable $250 first month of employment and $250 after two months of employment
About the Company
TitanCorp is looking for an experienced Maintenance Supervisor for one of its amazing properties.
TitanCorp is a national preeminent multifamily firm with an institutional platform specializing in value-add real estate investments located in the Sun Belt region of the United States.
