Maintenance Supervisor

About This Role

Maintaining the physical upkeep and day-to-day maintenance operations of an assigned property is the core of this supervisory role. The Maintenance Supervisor ensures compliance with company policies, standards, and all relevant regulations, while also managing the maintenance team and contributing to the property budget.

Responsibilities

• Ensure the property is compliant with Avenue5 policies and standards, in addition to all local, state, and federal regulations
• Ensure compliance with the company risk management program
• Contribute towards and adhere to the property budget
• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards, are met
• Review and track progress of service requests and identify chronic maintenance issues
• Respond to maintenance-related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor
• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, and HVAC systems
• Perform grounds maintenance as dictated by state guidelines
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, and elevator maintenance
• Ensure work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction
• Conduct daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement
• Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods
• Promptly communicate with the property manager concerning all maintenance issues at the property
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations
• Help monitor response times for emergency on-call/after-hours maintenance assignments, and address issues as needed
• Participate in on-call rotation as necessary
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal
• Interact courteously and professionally with current and potential residents at all times
• Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies
• Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns