About This Role
The Maintenance Manager manages the property's facility and grounds maintenance program through planning, staff supervision, adherence to established standards, and preparation of related reports. This position helps ensure maximum production, safety, quality, and consistency while protecting the company's assets and ensuring a safe and pleasant environment for guests and employees.
Responsibilities
- Initiate, implement, and manage the maintenance program based on best practices in the resort industry, with an emphasis on planning/scheduling and preventive maintenance
- Maintain and repair maintenance shop equipment
- Ensure that maintenance staff are adequately trained, equipped, and motivated to perform assigned work in a safe, timely, and cost-effective manner
- Communicate regularly and effectively with all staff to ensure clarity regarding expectations and a positive work environment
- Assist with hiring of maintenance staff, reward and discipline as appropriate, and conduct performance reviews
- Maintain and update operating and training manuals
- Carry out other responsibilities as assigned by Resort Management
Requirements
- High school diploma or GED
- EPA Certification
- CPO Certification (or willing to obtain)
- 4 years of hospitality building maintenance experience
- A minimum 2-3 years of supervisory or management experience
- Accountability: Ability to accept responsibility and account for actions
- Adaptability: Ability to adapt to change in the workplace
- Customer oriented: Ability to take care of the customers' needs while following company procedures
- Enthusiastic: Ability to bring energy to the performance of a task
- Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards
- Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace
- Interpersonal: Ability to get along well with a variety of personalities and individuals
- Responsible: Ability to be held accountable or answerable for one's conduct
- Safety awareness: Ability to identify and correct conditions that affect employee safety
- Tolerance: Ability to work successfully with a variety of people without making judgments
- Initiative: Ability to make decisions or take actions to solve a problem or reach a goal
- Goal Oriented: Ability to focus on a goal and obtain a pre-determined result
- Management Skills: Ability to organize and direct oneself and effectively supervise others
- Motivation: Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability
