About This Role
Leading a motivated team to deliver exceptional service and maintain high standards across the hotel is the core of this Maintenance Manager role. You will take ownership of all safety, security, and compliance requirements, ensuring accurate health and safety records and a consistently well-maintained property. The role suits a professional with strong organisational skills and the ability to work effectively under pressure.
Responsibilities
- Lead a motivated team dedicated to delivering exceptional service and maintaining the highest standards across the hotel
- Take ownership of all safety, security and compliance requirements
- Ensure accurate health and safety records and a consistently well-maintained property
- Recruit, train and develop your team
- Uphold brand standards
- Ensure all maintenance operations run efficiently
Requirements
- Calm, confident decision-making skills
- Strong organisational skills
- Ability to work effectively under pressure
- Solid understanding of stock control, forecasting and budgeting
- Enthusiasm, professionalism and a passion for creating an outstanding guest experience
Benefits
- Share of service charge
- Welcoming, inclusive culture
- Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service
- Uniform and meals on shift provided
- Free onsite parking
- Access to wellbeing support through Employee Assistance Programme
- Company pension
- Enhanced sick pay
- Life assurance scheme
- Online retail discount platform offering thousands of savings with high street retailers and restaurants
- Health and well-being platform
- Discounted stays in hotels and on food, drink, spa treatments & products
- Annual loyalty awards (like afternoon teas and overnight stays)
- Introduction bonus for new colleague recommendations
- Colleague of the Month awards, which leads to annual awards ceremony
- Regular team gatherings and appreciation events
Important Details
- Schedule: 5 days out of 7 including weekends on a rota basis, 40 hours per week, may vary depending on business; flexible working hours can be accommodated where possible
- Contract: permanent
About the Company
Stanbrook Abbey Hotel is part of Hand Picked Hotels. Set within a former Benedictine monastery, it is a luxury retreat with 70 individually designed bedrooms, a fine dining restaurant, inspiring event spaces, and beautifully landscaped grounds.
