About This Role
Maintaining a clean, safe, and inviting store environment is the core of this hourly position, driving sales and delivering a positive customer and associate experience. This role performs daily cleaning activities, maintenance tasks, and supply replenishment, suiting an individual with high standards for hygiene and attention to detail.
Responsibilities
- Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities
- Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags
- Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items
- Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items
- Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team
- Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly
- Replace interior and exterior lights, maintaining a well-lit store environment
- Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance
- Stay informed of products, promotions, policies, and store events to enhance execution
- Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements
- Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned
- Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk
Requirements
- Dedication to customer service and a drive to achieve store objectives
- Skills and experience to perform in the role and a commitment to continuously learn
- Ability to use data and guidance to support timely and effective decisions
- Ability to take ownership of assigned tasks and contribute to store success
- Communicate with excellence
- Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems
- Available to work a flexible schedule based on business needs, including nights, weekends, and holidays
- Must regularly move around all store areas and be accessible to customers
- Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
